1986666 - Youtube videos not loading while Firefox VPN is ON

Status: RESOLVED MOVED

(Firefox :: IP Protection, defect)

Description

[Raluca Ilban]

Attachment: image.jpg

[Affected versions]:

• Firefox Beta 143.0b7;

[Affected Platforms]:

• Windows 10 x64;

[Prerequisites]:

• Be enrolled in the “IP Concealment - Alpha variant” experiment.
• Be logged in with a Firefox account.

[Steps to reproduce]:

1. Open the browser using the profile from the prerequisites.
2. Click on the Firefox VPN toolbar icon and turn on the VPN.
3. Open Youtube and try playing a few different videos.

[Expected result]:

• The videos are loading normally.

[Actual result]:

• The videos are not loading. Video unavailable message is displayed.

[Notes]:

• If Firefox VPN is turned off, videos will load normally.

Comment 1

[Lesley Norton [:lnorton]]

Thank you Raluca! I've moved this bug to https://mozilla-hub.atlassian.net/browse/FXVPN2-241, given this is an issue with proxy service and not the Firefox component.