Open Bug 1988946 Opened 2 months ago Updated 1 month ago

mailto: and tel: links doesn't start the relative application

Categories

(Firefox for Android :: App Links, defect)

Firefox 142
All
Android
defect

Tracking

()

UNCONFIRMED

People

(Reporter: beretta, Unassigned)

Details

Steps to reproduce:

Gmail app installed as default (thunderbird is installed also)
Settings > Open Links in Apps > Always (but i tried ask before...)
Open Firefox for Android and search for icon Tel o a link for mailto:
Test mailto: or tel:

Actual results:
Nothing now happens when a mailto: or tel: link is touched.
When I set Settings > Open Links in Apps > Ask before... a windows appears that say: OPEN IN INTENTRESOLVER

Expected results:
Gmail app or Telephone app opens.

Maybe is relateted on the device "Xiaomi redmi note 14 5g" because it happens to same device of my friend.
I tried with beta and nightly and the same problem occur.
The behavior with Brave or Chrome is correct.

I can reproduce this with FF 143 and Android 13 on a Fairphone 4.

Not sure if this is related, but Firefox seems to have problems opening other external apps as well. Not all though, some links work properly (YouTube, IMDb, ...) but others don't.

I have the Open links in apps setting to Ask before opening (not sure about the exact phrasing in English, my device is set to Dutch). Uninstalling and re-installing did not help.

The severity field is not set for this bug.
:royang, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(royang)

Couldn't reproduce on Pixel 7 and Samsung S25. I believe this is device/OS specific. I'll investigate. Thanks

Severity: -- → S3

(In reply to Valter from comment #0)

Steps to reproduce:
Actual results:
Nothing now happens when a mailto: or tel: link is touched.
When I set Settings > Open Links in Apps > Ask before... a windows appears that say: OPEN IN INTENTRESOLVER

This is a good clue. When set to Ask before opening it did trigger a prompt. This shows that Firefox Android does know that there is an application that wants to open it. The INTENTRESOLVER is probably the intent resolver application in Xiaomi devices.

Hi Valter, thank you for reporting this. What happens if you see INTENTRESOLVER prompt and tap on "Open"? Thanks

Flags: needinfo?(royang) → needinfo?(beretta)

This is a good clue. When set to Ask before opening it did trigger a prompt. This shows that Firefox Android does know that there is an application that wants to open it. The INTENTRESOLVER is probably the intent resolver application in Xiaomi devices.

Yes, my device is Xiaomi.

Hi Valter, thank you for reporting this. What happens if you see INTENTRESOLVER prompt and tap on "Open"? Thanks

Nothing happens.

Flags: needinfo?(beretta)

If it helps, I have Thunderbird installed on the same phone. When I open an email with a "tel:" link, it correctly suggests the phone app.

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