1991717 - If the user has requested HTML5 messages, do not send text/plain for NEEDINFO cancellations.

Status: RESOLVED DUPLICATE of bug 1410772

(Bugzilla :: Creating/Changing Bugs, defect)

Description

[Mr Beedell, Roke Julian Lockhart [:B.RJL]]

Attachment: An Example From Mozilla's Instance

Regardless of a user's userprefs.cgi?tab=settings //*[@id="email_format"] preference, when a NEEDINFO is cancelled, a text/plain message is sent.

This is problematic, because it means that its content is rendered as either is /plain representation (for most instances), or its /Markdown representation on Mozilla's instance, and is line-wrapped.

The hard line wrapping is less problematic when /Markdown is in use, because if pasted into a conformant renderer, it renders as expected. However, that is a slow process on a smartphone, which is where this is most problematic, and it regardless means that the e-mail is nigh unreadable on a non-16:9 form-factor (most smartphones). For the majority of /plain instances, even the aforementioned mitigant is inapplicable.

Comment 1

[Mr Beedell, Roke Julian Lockhart [:B.RJL]]

Attachment: An Example From Red Hat's Instance