Open Bug 1992402 Opened 10 months ago Updated 5 months ago

apac.ehssrisk.sai360.net - Firefox is unsupported

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(Webcompat Priority:P3, Webcompat Score:2, firefox143 affected, firefox144 affected, firefox145 affected)

Status:
ASSIGNED
Project Flags:
Webcompat Priority P3
Webcompat Score 2
Tracking Flags:
Tracking Status
firefox143 --- affected
firefox144 --- affected
firefox145 --- affected

People

(Reporter: rbucata, Assigned: twisniewski)

References

(Depends on 1 open bug,
URL
)

Details

(5 keywords, Whiteboard: [webcompat-source:web-bugs][webcompat:diagnosis:ua-sniffing])

User Story

user-impact-score:20
platform:windows,mac,linux,android
impact:blocked
configuration:general
affects:all
branch:release
diagnosis-team:webcompat

Attachments

(1 file)

Bug 1992402 - add a UA override for ehssrisk.sai360.net; r?denschub
48 bytes, text/x-phabricator-request
Details | Review

Environment:
Operating system: Windows 10
Firefox version: Firefox

Steps to reproduce:

  1. Navigate to: https://apac.ehssrisk.sai360.net/fisherandpaykel/
  2. Observe

Expected Behavior:
Page loads

Actual Behavior:
Browser unsupported

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in firefox-nightly, and firefox-release
  • Does not reproduce in chrome

Created from https://github.com/webcompat/web-bugs/issues/180748

status-firefox143: --- → affected
status-firefox145: --- → affected

Since nightly and release are affected, beta will likely be affected too.
For more information, please visit BugBot documentation.

status-firefox144: --- → affected
User Story: (updated)
Webcompat Score: --- → 1

Seems to work with Chrome Mask.

Severity: -- → S2
User Story: (updated)
Webcompat Priority: --- → P2
Webcompat Score: 1 → 6
Depends on: firefox-not-supported
Keywords: webcompat:needs-contact, webcompat:needs-diagnosis, webcompat:needs-sitepatch
Priority: -- → P2
Keywords: leave-open
Webcompat Score: 6 → 5
Assignee: nobody → twisniewski
Status: NEW → ASSIGNED
User Story: (updated)
Webcompat Score: 5 → 1

This is just server-side sniffing, at the HTTP-request level.

With the intervention disabled, "copy-as-cURL" gives me this command:

curl 'https://anz4.ehssrisk.com/fisherandpaykel/' \
  -H 'User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:146.0) Gecko/20100101 Firefox/146.0'

which gives me back the reported error-page HTML as a simple HTML doc, including:

        <h2>Unsupported Browser Detected</h2>
        <p>We've noticed you are using an unsupported browser. Please switch to a modern browser to use SAI360.</p>

Whereas if I use the User Agent string that we've got from the intervention...

curl 'https://anz4.ehssrisk.com/fisherandpaykel/' \
  -H 'User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:146.0) Gecko/20100101 Firefox/146.0 AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36'

... I get back HTML for the actual webapp with scripts etc.

--> Removing webcompat:needs-diagnosis; there's no bug to diagnose here, other than this server-side UA sniffing.

User Story: (updated)
Keywords: webcompat:needs-diagnosis
Whiteboard: [webcompat-source:web-bugs] → [webcompat-source:web-bugs][webcompat:diagnosis:ua-sniffing]
Webcompat Priority: P2 → P3
User Story: (updated)
Webcompat Score: 1 → 2
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