Open Bug 1996137 Opened 28 days ago Updated 14 days ago

trip.com - This browser is not supported

Categories

(Web Compatibility :: Site Reports, defect, P1)

Product:
Web Compatibility
Component:
Site Reports
Type:
defect

Tracking

(Webcompat Score:1, Webcompat Priority:P1)

Status:
ASSIGNED
Project Flags:
Webcompat Score 1
Webcompat Priority P1

People

(Reporter: emilio, Assigned: twisniewski)

References

(
URL
)

Details

(4 keywords)

User Story

user-impact-score:0
platform:android
impact:unsupported-feature
configuration:general
affects:all
branch:release
diagnosis-team:webcompat

Attachments

(1 file)

Bug 1996137 - add an Android-only UA override for trip.com; r?denschub
48 bytes, text/x-phabricator-request
Details | Review

My partner has a trip.com booking. The "View booking details" link in an email goes to an url like:

https://triplink.trip.com/forward/middlepages/channel/edm?targetUrl=https%3A%2F%2Fwww.trip.com%2Fflightsorder%2Fvieworder%3Forderid%3...

The link goes to a page which works in desktop, and also in mobile if you use chrome mask, but without that it shows "This browser is not supported, try using another browser or the trip.com app"

User Story: (updated)
Webcompat Score: --- → 1
URL: https://www.trip.com/webapp/cw/afters...
Severity: -- → S2
User Story: (updated)
Webcompat Priority: --- → P1
Webcompat Score: 1 → 8
Keywords: webcompat:needs-contact, webcompat:needs-sitepatch, webcompat:site-report
Priority: -- → P1

They seem to be blocking based on the string Firefox being in the useragent, which is pretty strange if it works fine with Chrome Mask, making me wonder why. But since they don't provide any real context, we might as well ship an intervention to give us a fighting chance to get more information.

Keywords: leave-open
Assignee: nobody → twisniewski
Status: NEW → ASSIGNED
User Story: (updated)
Webcompat Score: 8 → 1
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