1996149 - Perma [Tier-2] Can't download from http://taskcluster/api/index/v1/task/gecko.v2.mozilla-beta.shippable.latest.firefox.win64-opt/artifacts/public/build/target.zip to D:\task_176125812209627\build\installer.zip!

Status: RESOLVED FIXED

(Firefox Build System :: Task Configuration, defect, P5)

Description

[Treeherder Bug Filer]

Filed by: nbeleuzu [at] mozilla.com
Parsed log: https://treeherder.mozilla.org/logviewer?job_id=532809773&repo=autoland&task=C9ykGopFT9WeflFkcSxtAw.0
Full log: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/C9ykGopFT9WeflFkcSxtAw/runs/0/artifacts/public/logs/live_backing.log

---

[task 2025-10-23T22:52:21.852+00:00] 22:52:21     INFO - Downloading http://taskcluster/api/index/v1/task/gecko.v2.mozilla-beta.shippable.latest.firefox.win64-opt/artifacts/public/build/target.zip to D:\task_176125812209627\build\installer.zip
[task 2025-10-23T22:52:21.852+00:00] 22:52:21     INFO - retry: Calling _download_file with args: (), kwargs: {'url': 'http://taskcluster/api/index/v1/task/gecko.v2.mozilla-beta.shippable.latest.firefox.win64-opt/artifacts/public/build/target.zip', 'file_name': 'D:\\task_176125812209627\\build\\installer.zip'}, attempt #1
[task 2025-10-23T22:52:24.570+00:00] 22:52:24  WARNING - URL Error: http://taskcluster/api/index/v1/task/gecko.v2.mozilla-beta.shippable.latest.firefox.win64-opt/artifacts/public/build/target.zip
[task 2025-10-23T22:52:24.571+00:00] 22:52:24     INFO - retry: attempt #1 caught URLError exception: <urlopen error [Errno 11001] getaddrinfo failed>
[task 2025-10-23T22:52:24.571+00:00] 22:52:24     INFO - retry: Failed, sleeping 60 seconds before retrying
[task 2025-10-23T22:53:24.571+00:00] 22:53:24     INFO - retry: Calling _download_file with args: (), kwargs: {'url': 'http://taskcluster/api/index/v1/task/gecko.v2.mozilla-beta.shippable.latest.firefox.win64-opt/artifacts/public/build/target.zip', 'file_name': 'D:\\task_176125812209627\\build\\installer.zip'}, attempt #2
[task 2025-10-23T22:53:27.279+00:00] 22:53:27  WARNING - URL Error: http://taskcluster/api/index/v1/task/gecko.v2.mozilla-beta.shippable.latest.firefox.win64-opt/artifacts/public/build/target.zip
[task 2025-10-23T22:53:27.279+00:00] 22:53:27     INFO - retry: attempt #2 caught URLError exception: <urlopen error [Errno 11001] getaddrinfo failed>
[task 2025-10-23T22:53:27.279+00:00] 22:53:27     INFO - retry: Failed, sleeping 120 seconds before retrying
[task 2025-10-23T22:55:27.280+00:00] 22:55:27     INFO - retry: Calling _download_file with args: (), kwargs: {'url': 'http://taskcluster/api/index/v1/task/gecko.v2.mozilla-beta.shippable.latest.firefox.win64-opt/artifacts/public/build/target.zip', 'file_name': 'D:\\task_176125812209627\\build\\installer.zip'}, attempt #3
[task 2025-10-23T22:55:29.970+00:00] 22:55:29  WARNING - URL Error: http://taskcluster/api/index/v1/task/gecko.v2.mozilla-beta.shippable.latest.firefox.win64-opt/artifacts/public/build/target.zip
[task 2025-10-23T22:55:29.970+00:00] 22:55:29     INFO - retry: attempt #3 caught URLError exception: <urlopen error [Errno 11001] getaddrinfo failed>
[task 2025-10-23T22:55:29.970+00:00] 22:55:29     INFO - retry: Failed, sleeping 240 seconds before retrying
[task 2025-10-23T22:59:29.972+00:00] 22:59:29     INFO - retry: Calling _download_file with args: (), kwargs: {'url': 'http://taskcluster/api/index/v1/task/gecko.v2.mozilla-beta.shippable.latest.firefox.win64-opt/artifacts/public/build/target.zip', 'file_name': 'D:\\task_176125812209627\\build\\installer.zip'}, attempt #4
[task 2025-10-23T22:59:32.672+00:00] 22:59:32  WARNING - URL Error: http://taskcluster/api/index/v1/task/gecko.v2.mozilla-beta.shippable.latest.firefox.win64-opt/artifacts/public/build/target.zip
[task 2025-10-23T22:59:32.672+00:00] 22:59:32     INFO - retry: attempt #4 caught URLError exception: <urlopen error [Errno 11001] getaddrinfo failed>
[task 2025-10-23T22:59:32.672+00:00] 22:59:32     INFO - retry: Failed, sleeping 300 seconds before retrying
[task 2025-10-23T23:04:32.673+00:00] 23:04:32     INFO - retry: Calling _download_file with args: (), kwargs: {'url': 'http://taskcluster/api/index/v1/task/gecko.v2.mozilla-beta.shippable.latest.firefox.win64-opt/artifacts/public/build/target.zip', 'file_name': 'D:\\task_176125812209627\\build\\installer.zip'}, attempt #5
[task 2025-10-23T23:04:35.370+00:00] 23:04:35  WARNING - URL Error: http://taskcluster/api/index/v1/task/gecko.v2.mozilla-beta.shippable.latest.firefox.win64-opt/artifacts/public/build/target.zip
[task 2025-10-23T23:04:35.370+00:00] 23:04:35     INFO - retry: attempt #5 caught URLError exception: <urlopen error [Errno 11001] getaddrinfo failed>
[task 2025-10-23T23:04:35.370+00:00] 23:04:35    FATAL - Can't download from http://taskcluster/api/index/v1/task/gecko.v2.mozilla-beta.shippable.latest.firefox.win64-opt/artifacts/public/build/target.zip to D:\task_176125812209627\build\installer.zip!
[task 2025-10-23T23:04:35.370+00:00] 23:04:35    FATAL - Caught exception: <urlopen error [Errno 11001] getaddrinfo failed>
[task 2025-10-23T23:04:35.370+00:00] 23:04:35    FATAL - Caught exception: <urlopen error [Errno 11001] getaddrinfo failed>
[task 2025-10-23T23:04:35.371+00:00] 23:04:35    FATAL - Caught exception: <urlopen error [Errno 11001] getaddrinfo failed>
[task 2025-10-23T23:04:35.371+00:00] 23:04:35    FATAL - Caught exception: <urlopen error [Errno 11001] getaddrinfo failed>
[task 2025-10-23T23:04:35.371+00:00] 23:04:35    FATAL - Caught exception: <urlopen error [Errno 11001] getaddrinfo failed>
[task 2025-10-23T23:04:35.371+00:00] 23:04:35    FATAL - Running post_fatal callback...
[task 2025-10-23T23:04:35.371+00:00] 23:04:35    FATAL - Exiting -1
[task 2025-10-23T23:04:35.371+00:00] 23:04:35     INFO - Running post-action listener: _resource_record_post_action
[task 2025-10-23T23:04:35.371+00:00] 23:04:35     INFO - Running post-action listener: find_tests_for_coverage
[task 2025-10-23T23:04:35.371+00:00] 23:04:35     INFO - Running post-action listener: find_tests_for_verification
[task 2025-10-23T23:04:35.371+00:00] 23:04:35     INFO - Running post-action listener: set_extra_try_arguments
[task 2025-10-23T23:04:35.371+00:00] 23:04:35     INFO - Running post-action listener: setup_coverage_tools
[task 2025-10-23T23:04:35.371+00:00] 23:04:35     INFO - [mozharness: 2025-10-23 23:04:35.371431Z] Finished download-and-extract step (failed)
[task 2025-10-23T23:04:35.371+00:00] 23:04:35     INFO - Running post-run listener: _resource_record_post_run
[taskcluster 2025-10-23T23:04:35.420Z]                        Exit Code: 4294967295
[taskcluster 2025-10-23T23:04:35.420Z]                        User Time: 0s
[taskcluster 2025-10-23T23:04:35.420Z]                      Kernel Time: 15.625ms
[taskcluster 2025-10-23T23:04:35.420Z]                        Wall Time: 13m4.629393s
[taskcluster 2025-10-23T23:04:35.420Z]  Average Available System Memory: 13.65 GiB
[taskcluster 2025-10-23T23:04:35.420Z]       Average System Memory Used: 2.35 GiB
[taskcluster 2025-10-23T23:04:35.420Z]          Peak System Memory Used: 2.61 GiB
[taskcluster 2025-10-23T23:04:35.420Z]              Total System Memory: 16.00 GiB
[taskcluster 2025-10-23T23:04:35.420Z]                           Result: FAILED
[taskcluster 2025-10-23T23:04:35.420Z] === Task Finished ===
[taskcluster 2025-10-23T23:04:35.420Z] Task Duration: 13m4.6309941s
[taskcluster 2025-10-23T23:04:35.834Z] Uploading artifact public/logs/localconfig.json from file D:\task_176125812209627\logs\localconfig.json with content encoding "gzip", mime type "application/json" and expiry 2026-10-23T22:45:58.677Z
[taskcluster 2025-10-23T23:04:36.109Z] [mounts] Preserving cache: Moving "D:\\task_176125812209627\\.task-cache\\pip" to "D:\\caches\\RfkipHOZQl61Qc82_PmCLw"
[taskcluster 2025-10-23T23:04:36.111Z] [mounts] Preserving cache: Moving "D:\\task_176125812209627\\.task-cache\\uv" to "D:\\caches\\cfB3Y9jYQyafVC-ccqGcpg"
[taskcluster 2025-10-23T23:04:36.335Z] Uploading link artifact public/logs/live.log to artifact public/logs/live_backing.log with expiry 2026-10-23T22:45:58.677Z
[taskcluster:error] exit status 0xffffffff

Comment 1

[Narcis Beleuzu [:NarcisB]]

Please also check this one

Comment 2

[Andrew Halberstadt [:ahal]]

Attachment: Bug 1996149 - [ci] Fix get_index_url to avoid proxy by default, r?#taskgraph-reviewers

We'll need to fix this upstream, but until we do that and vendor it, fix
it in gecko_taskgraph for the time being.

Comment 3

[Andrew Halberstadt [:ahal]]

Try:
https://treeherder.mozilla.org/jobs?repo=try&landoCommitID=160157

Comment 4

[Intermittent Failures Robot]

16 failures were associated with this bug yesterday.

Repository breakdown:

• autoland: 16

Table

	no_variant
macosx1470-x86_64/opt	6
windows11-x86_64/opt	10

For more details, see:

https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1996149&startday=2025-10-23&endday=2025-10-23&tree=all

Comment 5

[Pulsebot]

Pushed by [e-mail]:
https://github.com/mozilla-firefox/firefox/commit/f39c46c15145
https://hg.mozilla.org/integration/autoland/rev/bd980473331b
[ci] Fix get_index_url to avoid proxy by default, r=taskgraph-reviewers,jcristau

Comment 6

[BugBot [:suhaib / :marco/ :calixte]]

Set release status flags based on info from the regressing bug 1990567

Comment 7

[Intermittent Failures Robot]

16 failures were associated with this bug yesterday.

Repository breakdown:

• autoland: 11
• mozilla-central: 5

Table

	no_variant
macosx1470-x86_64/opt	8
windows11-x86_64/opt	8

For more details, see:

https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1996149&startday=2025-10-24&endday=2025-10-24&tree=all

Comment 8

[Sandor Molnar[:smolnar]]

https://hg.mozilla.org/mozilla-central/rev/bd980473331b

Comment 9

[Intermittent Failures Robot]

32 failures were associated with this bug in the last 7 days.

This failure happened more than 30 times this week! Resolving this bug is a high priority.

Try to resolve this bug as soon as possible. If unresolved for 2 weeks, the affected test(s) may be disabled.

Repository breakdown:

• autoland: 27
• mozilla-central: 5

Table

	no_variant
macosx1470-x86_64/opt	14
windows11-x86_64/opt	18

For more details, see:

https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1996149&startday=2025-10-20&endday=2025-10-26&tree=all