Open Bug 1999104 Opened 9 months ago Updated 5 months ago

JetPunk (quiz site) reports issues with Firefox and recommends Chrome

Categories

(Web Compatibility :: Site Reports, defect, P3)

Product:
Web Compatibility
Component:
Site Reports
Version:
Firefox 144
Type:
defect

Tracking

(Webcompat Priority:P3, Webcompat Score:3)

Status:
REOPENED
Project Flags:
Webcompat Priority P3
Webcompat Score 3

People

(Reporter: josh, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:contact-in-progress, webcompat:site-report, Whiteboard: [webcompat:sightline][webcompat:core])

User Story

user-impact-score:40
platform:windows,mac,linux,android
impact:unsupported-warning
configuration:general
affects:few
branch:release
diagnosis-team:performance
outreach-assignee:jrmuizel
outreach-contact-date:2025-11-17

Attachments

(1 file)

disclaimer.png
111.30 KB, image/png
Details

The popular quiz site JetPunk has added a line on every quiz saying "Some users have reported slowness with the Firefox browser. We recommended using Google Chrome.". See, for instance:

https://www.jetpunk.com/quizzes/how-many-countries-can-you-name

This is likely to lead some people to switch. Please consider reaching out and investigating, to address and avoid this.

(If this is the wrong component for "evangelism" bugs, please let me know and I'll reassign it.)

User Story: (updated)
Webcompat Score: --- → 1
URL: https://www.jetpunk.com/quizzes/how-m...
Severity: -- → S3
User Story: (updated)
Webcompat Priority: --- → P2
Webcompat Score: 1 → 6
Depends on: firefox-not-supported-warning
Keywords: webcompat:needs-contact, webcompat:needs-diagnosis, webcompat:site-report
Priority: -- → P2
Whiteboard: [webcompat:sightline]
Severity: S3 → S4
User Story: (updated)
Webcompat Priority: P2 → P3
Webcompat Score: 6 → 3
Keywords: webcompat:needs-diagnosis
Priority: P2 → P3

The notice is small and not easy to notice.
We ideally would get a profile from a user who is experiencing it; we could ask them to see if they could get that when a user reports a problem, or at least more information

I've asked about this on their Discord.

User Story: (updated)
Keywords: webcompat:needs-contact → webcompat:contact-in-progress

Someone on Discord suggested email. So I've done that.

The message has been removed from the site.

Status: NEW → RESOLVED
Closed: 8 months ago
Resolution: --- → FIXED

Verified, the issue no longer reproduces.

Tested with:

  • Browser / Version: Firefox 146.0-candidate build 1
  • Operating System: Windows 10
Status: RESOLVED → VERIFIED

The message wasn't removed, just moved to the footer:

If JetPunk runs slowly on Firefox, please try a different browser such as Google Chrome

Status: VERIFIED → REOPENED
Resolution: FIXED → ---
Attached image disclaimer.png —

You are right, the new disclaimer gets shown if you scroll down the page (on the right side of the table with continents).

Whiteboard: [webcompat:sightline] → [webcompat:sightline][webcompat:core]
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