Open Bug 1999470 Opened 9 days ago Updated 8 days ago

ee.co.uk - Account creation process redirects to the home page instead of proceeding

Categories

(Web Compatibility :: Site Reports, defect, P1)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
Windows
Type:
defect

Tracking

(Webcompat Score:9, Webcompat Priority:P1, firefox145 affected, firefox146 affected, firefox147 affected)

Project Flags:
Webcompat Score 9
Webcompat Priority P1
Tracking Flags:
Tracking Status
firefox145 --- affected
firefox146 --- affected
firefox147 --- affected

People

(Reporter: rbucata, Unassigned)

References

(
URL
)

Details

(Keywords: webcompat:needs-diagnosis, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs])

User Story

user-impact-score:1600
platform:windows,mac,linux,android
impact:workflow-broken
configuration:general
affects:all
branch:release
diagnosis-team:webcompat

Attachments

(1 file)

Chr vs ff
578.57 KB, video/mp4
Details

Environment:
Operating system: Linux and Windows
Firefox version: Firefox 147.0

Steps to reproduce:

  1. Navigate to: https://ee.co.uk/
  2. Click on the "Log in" option button located in the page header, right side
  3. Choose the option to create an account
  4. Submit a valid email for verification purposes
  5. Submit the received code via email and observe

Expected Behavior:
The "Create a password" page is opened

Actual Behavior:
Redirects to home page

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in firefox-nightly, and firefox-release
  • Does not reproduce in chrome

Created from https://github.com/webcompat/web-bugs/issues/188211

Attached video Chr vs ff —
Summary: ee.co.uk - Account creation process redirects to the home page instead → ee.co.uk - Account creation process redirects to the home page instead of proceeding
status-firefox145: --- → affected
status-firefox147: --- → affected

Since nightly and release are affected, beta will likely be affected too.
For more information, please visit BugBot documentation.

status-firefox146: --- → affected
User Story: (updated)
Webcompat Score: --- → 1
Severity: -- → S2
User Story: (updated)
Webcompat Priority: --- → P1
Webcompat Score: 1 → 9
Keywords: webcompat:needs-diagnosis
Priority: -- → P1
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