Firefox switching to tabs that are loading
Categories
(Firefox :: Tabbed Browser, defect)
Tracking
()
People
(Reporter: gabrielcostaoliveira99, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:145.0) Gecko/20100101 Firefox/145.0
Steps to reproduce:
If I open the bet365 website, for example, and then go to any other page, Firefox keeps redirecting me back to the bet365 page because it seems to be loading something, and it keeps sending me there. As another example, if I create a new tab, type something like "test," and switch tabs before it finishes loading, when the tab finishes loading, it will directly redirect me to the "test" tab.
Expected results:
Not switching tabs
It might have something related to "When you open a link, image or media in a new tab, switch to it immediately" (General ---> tabs) if i turn it on or off doesn't have any difference.
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Updated•1 month ago
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Comment 2•1 month ago
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Hi, thanks for the report. Can you reproduce the problem in Troubleshoot Mode?
(In reply to Dão Gottwald [:dao] from comment #2)
Hi, thanks for the report. Can you reproduce the problem in Troubleshoot Mode?
This doesn't happen at troubleshoot mode or if i create another profile that doesn't happen. Maybe something i changed at about:config?
My whatsapp web, when i open it s crashing a lot, but if I open at another profile it s fine
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Comment 4•21 days ago
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The severity field is not set for this bug.
:sthompson, could you have a look please?
For more information, please visit BugBot documentation.
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Comment 5•18 days ago
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(In reply to Gabriel from comment #3)
(In reply to Dão Gottwald [:dao] from comment #2)
Hi, thanks for the report. Can you reproduce the problem in Troubleshoot Mode?
This doesn't happen at troubleshoot mode or if i create another profile that doesn't happen. Maybe something i changed at about:config?
My whatsapp web, when i open it s crashing a lot, but if I open at another profile it s fine
Thank you for testing in Troubleshoot Mode and with a new profile, and for getting back to us. Since the issue doesn’t happen in either of those cases, it’s likely caused by an extension or an about:config change.
To narrow it down, try disabling all extensions and see if the issue goes away. If it does, turn them back on one by one to find which one is causing it. If you’ve made changes in about:config, one of those might also be causing the issue. Try resetting any entries you recently modified.
(In reply to Ina Popescu, Desktop QA from comment #5)
(In reply to Gabriel from comment #3)
(In reply to Dão Gottwald [:dao] from comment #2)
Hi, thanks for the report. Can you reproduce the problem in Troubleshoot Mode?
This doesn't happen at troubleshoot mode or if i create another profile that doesn't happen. Maybe something i changed at about:config?
My whatsapp web, when i open it s crashing a lot, but if I open at another profile it s fineThank you for testing in Troubleshoot Mode and with a new profile, and for getting back to us. Since the issue doesn’t happen in either of those cases, it’s likely caused by an extension or an about:config change.
To narrow it down, try disabling all extensions and see if the issue goes away. If it does, turn them back on one by one to find which one is causing it. If you’ve made changes in about:config, one of those might also be causing the issue. Try resetting any entries you recently modified.
I already tried to disable all extesions, but doesn't work. Only at the Troubleshoot Mode or in a new profile, i gonna reset all my firefox. The only things The only thing I changed in about:config was to remove the animation for entering full-screen video on Twitter and to have a large message appear at the top saying "you are on x.com". Might have 1 or 2 changes at about:config too. Anyways, gonna reset it at the weekend, thx a lot.
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Comment 7•18 days ago
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Thank you for your investigation, Gabriel. Since the issue seems to persist when no add-ons are running but resolves in Troubleshoot Mode, that suggests there may be a configuration setting causing a problem. If you have a chance before you refresh Firefox, I'd appreciate it if you could go to about:support in your browser and copy-paste the data in the "Important Modified Preferences" section. If there is a bug with one of those settings that is causing your issue, then I hope we can track it down and fix it.
(In reply to Stephen Thompson [:sthompson] from comment #7)
Thank you for your investigation, Gabriel. Since the issue seems to persist when no add-ons are running but resolves in Troubleshoot Mode, that suggests there may be a configuration setting causing a problem. If you have a chance before you refresh Firefox, I'd appreciate it if you could go to
about:supportin your browser and copy-paste the data in the "Important Modified Preferences" section. If there is a bug with one of those settings that is causing your issue, then I hope we can track it down and fix it.
I'm sorry, but I went to "installed applications" in Windows and clicked to uninstall Firefox. After that, an option to "restart Firefox" appeared. I clicked on it and it solved the problem, keeping me logged in on practically all the tabs I was already logged into. I was anxious and couldn't wait until the weekend as promised, so I guess it's no longer worth sending the information you requested.
When I restarted the firefox, it created a folder named "old Firefox data" if from there i could send you the preferences from about:support let me know
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Comment 10•17 days ago
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It sounds like that used the "refresh Firefox" feature https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings. I'm glad that the problem is resolved!
The best idea I have would be to shut down Firefox and copy the prefs.js file from your Old Firefox Data folder into your current profile folder https://support.mozilla.org/en-US/kb/restore-bookmarks-passwords-and-data-from-an-old-firefox-profile#w_copy-files-between-profile-folders. When you start Firefox and go to about:support, it should reflect the preferences that you previously had. Once you're done, you can "refresh Firefox" again in order to reset your preferences back to a working state.
Description
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