Open Bug 2003526 Opened 8 months ago Updated 3 months ago

mypay.dfas.mil - Browser not supported pop-up triggered when accessing the page

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(Webcompat Priority:P2, Webcompat Score:5, firefox145 affected, firefox146 affected, firefox147 affected)

Project Flags:
Webcompat Priority P2
Webcompat Score 5
Tracking Flags:
Tracking Status
firefox145 --- affected
firefox146 --- affected
firefox147 --- affected

People

(Reporter: rbucata, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:needs-contact, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs])

User Story

user-impact-score:200
platform:windows,mac,linux,android
impact:unsupported-warning
configuration:general
affects:all
branch:release
diagnosis-team:webcompat

Environment:
Operating system: Windows 10
Firefox version: Firefox 147.0

Steps to reproduce:

  1. Navigate to: https://mypay.dfas.mil/
  2. Observe

Expected Behavior:
Page loads

Actual Behavior:
Browser unsupported pop-up

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in firefox-nightly, and firefox-release
  • Does not reproduce in chrome

Created from https://github.com/webcompat/web-bugs/issues/192791

The pop-up can be dismissed

status-firefox145: --- → affected
status-firefox147: --- → affected
See Also: → 2003530

Since nightly and release are affected, beta will likely be affected too.
For more information, please visit BugBot documentation.

status-firefox146: --- → affected
User Story: (updated)
Webcompat Score: --- → 1

They seem to support some kind of smartcard login, which might actually be broken. Let's try reaching out first instead of shipping a UA override.

Severity: -- → S3
User Story: (updated)
Webcompat Priority: --- → P2
Webcompat Score: 1 → 6
Depends on: firefox-not-supported-warning
Keywords: webcompat:needs-contact
Priority: -- → P2
User Story: (updated)
Webcompat Score: 6 → 5
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