Open
Bug 2005182
Opened 1 month ago
Updated 1 month ago
coloradogivesfoundation.org - Embedded video can not be played due to an error message
Categories
(Web Compatibility :: Site Reports, defect, P3)
Tracking
(Webcompat Priority:P3, Webcompat Score:4, firefox146 affected, firefox147 affected, firefox148 affected)
NEW
People
(Reporter: rbucata, Unassigned)
References
(Depends on 1 open bug, )
Details
(Keywords: webcompat:platform-bug, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs])
User Story
platform:windows,mac,android impact:content-missing configuration:general affects:all branch:release diagnosis-team:media user-impact-score:57
Attachments
(1 file)
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992.40 KB,
video/mp4
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Details |
Environment:
Operating system: Windows 10
Firefox version: Firefox 148.0
Steps to reproduce:
- Navigate to: https://coloradogivesfoundation.org/
- Scroll and observe the embedded video placeholder
Expected Behavior:
Video can be played
Actual Behavior:
"Video can't be played because the file is corrupt" error message
Notes:
- Reproduces regardless of the status of ETP
- Reproduces in firefox-nightly, and firefox-release
- Does not reproduce in chrome
Created from https://github.com/webcompat/web-bugs/issues/194368
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Reporter | |
Comment 1•1 month ago
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Reporter | |
Updated•1 month ago
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status-firefox146:
--- → affected
status-firefox148:
--- → affected
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Comment 2•1 month ago
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Since nightly and release are affected, beta will likely be affected too.
For more information, please visit BugBot documentation.
status-firefox147:
--- → affected
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Comment 3•1 month ago
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Console error:
Media resource https://coloradogivesfoundation.org/wp-content/uploads/2025/05/ColoradoGivesFoundation_FoundationVideo_2025_16x9.mov could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005)
Details: auto __cdecl mozilla::SupportChecker::AddMediaFormatChecker(const TrackInfo &)::(anonymous class)::operator()(void) const: Decoder may not have the capability to handle the requested video format with YUV444 chroma subsampling. ColoradoGivesFoundation_FoundationVideo_2025_16x9.mov
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Updated•1 month ago
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Severity: -- → S2
User Story: (updated)
Webcompat Priority: --- → P3
Webcompat Score: --- → 4
Depends on: yuv444
Keywords: webcompat:platform-bug
Priority: -- → P3
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Description
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