Closed Bug 2009947 Opened 7 months ago Closed 4 months ago

app.indiapost.gov.in - Firefox is not supported

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(Webcompat Priority:P2, Webcompat Score:5, firefox147 wontfix, firefox148 wontfix, firefox149 wontfix, firefox150 verified)

Status:
VERIFIED FIXED
Milestone:
150 Branch
Project Flags:
Webcompat Priority P2
Webcompat Score 5
Tracking Flags:
Tracking Status
firefox147 --- wontfix
firefox148 --- wontfix
firefox149 --- wontfix
firefox150 --- verified

People

(Reporter: rbucata, Assigned: twisniewski)

References

(Depends on 1 open bug,
URL
)

Details

(4 keywords, Whiteboard: [webcompat-source:web-bugs])

User Story

user-impact-score:200
platform:windows,mac,linux,android
impact:blocked
configuration:general
affects:all
branch:release
diagnosis-team:webcompat

Attachments

(3 files)

Chr vs ff
1.41 MB, video/mp4
Details
Bug 2009947 - add a webcompat intervention for app.indiapost.gov.in; r?denschub
48 bytes, text/x-phabricator-request
Details | Review
Bug 2009947 - remove our UA override for indiapost.gov.in; r?ksenia
48 bytes, text/x-phabricator-request
Details | Review

Environment:
Operating system: Windows 10
Firefox version: Firefox 146.0

Preconditions:
VPN set to INDIA

Steps to reproduce:

  1. Navigate to: https://app.indiapost.gov.in/idam/realms/indiapost/protocol/openid-connect/auth?response_type=code&client_id=internal_client&redirect_uri=https%3A%2F%2Fapp.indiapost.gov.in%2Femployeeportal%2Fapi%2Fauth%2Fcallback%2Fkeycloak&nextauth=keycloak&code_challenge=sCHCi-Bp6I7Lg6s2u-nb8Pb4Elod3j5xG1z33-6mq9M&code_challenge_method=S256&scope=openid+profile+email
  2. Observe

Expected Behavior:
Login fields are loaded

Actual Behavior:
Access denied error displayed because of unsupported browser

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in firefox-nightly, and firefox-release
  • Does not reproduce in chrome

Created from https://github.com/webcompat/web-bugs/issues/199330

Attached video Chr vs ff —
status-firefox147: --- → affected
status-firefox149: --- → affected

Since nightly and release are affected, beta will likely be affected too.
For more information, please visit BugBot documentation.

status-firefox148: --- → affected
User Story: (updated)
Webcompat Score: --- → 1
Severity: -- → S2
User Story: (updated)
Webcompat Priority: --- → P2
Webcompat Score: 1 → 6
Depends on: firefox-not-supported
Keywords: webcompat:needs-contact, webcompat:needs-sitepatch
Priority: -- → P2
User Story: (updated)
Webcompat Score: 6 → 8
Webcompat Priority: P2 → P1
User Story: (updated)
Keywords: leave-open
Assignee: nobody → twisniewski
Status: NEW → ASSIGNED
Pushed by twisniewski@mozilla.com: https://github.com/mozilla-firefox/firefox/commit/2004f90f8d66 https://hg.mozilla.org/integration/autoland/rev/1188c4184886 add a webcompat intervention for app.indiapost.gov.in; r=denschub,webcompat-reviewers
User Story: (updated)
Webcompat Priority: P1 → P3
Webcompat Score: 8 → 1
User Story: (updated)
Webcompat Priority: P3 → P2
Webcompat Score: 1 → 5

I'm not seeing the browser block here anymore. Let's remove our webcompat intervention and see what happens.

User Story: (updated)
Keywords: leave-open

https://hg.mozilla.org/mozilla-central/rev/2434e811fca9

Status: ASSIGNED → RESOLVED
Closed: 4 months ago
status-firefox150: --- → fixed
Resolution: --- → FIXED
Target Milestone: --- → 150 Branch

The patch landed in nightly and beta is affected.
:twisniewski, is this bug important enough to require an uplift?

For more information, please visit BugBot documentation.

Flags: needinfo?(twisniewski)
status-firefox149: affected → wontfix
Flags: needinfo?(twisniewski)

Verified as FIXED using the RC Build. The page is loaded with no unsupported warnings present, and the intervention is no longer present in about:compat

Tested with:

Browser / Version: Firefox 150.0-candidate build 1
Operating System: Windows 10 PRO x64

Status: RESOLVED → VERIFIED
status-firefox150: fixed → verified
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