Open Bug 2010547 Opened 25 days ago Updated 20 days ago

firma-digitale-explorer.credem.it - The page does not load as a result of Firefox not being supported

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(Webcompat Priority:P2, Webcompat Score:5, firefox147 affected, firefox148 affected, firefox149 affected)

Project Flags:
Webcompat Priority P2
Webcompat Score 5
Tracking Flags:
Tracking Status
firefox147 --- affected
firefox148 --- affected
firefox149 --- affected

People

(Reporter: rbucata, Unassigned, NeedInfo)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:needs-diagnosis, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs])

User Story

user-impact-score:200
platform:windows,mac,linux,android
impact:site-broken
configuration:general
affects:all
branch:release
diagnosis-team:webcompat

Environment:
Operating system: Windows 10
Firefox version: Firefox 147.0

Steps to reproduce:

  1. Navigate to: https://firma-digitale-explorer.credem.it/client/#/guest/00001/5vK5KLlfORnLr7vc1H5vd9
  2. Observe

Expected Behavior:
The page loads

Actual Behavior:
Error message about the page not loading due to unsupported browser

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in firefox-nightly, and firefox-release
  • Does not reproduce in chrome

Created from https://github.com/webcompat/web-bugs/issues/201133

status-firefox147: --- → affected
status-firefox149: --- → affected

Since nightly and release are affected, beta will likely be affected too.
For more information, please visit BugBot documentation.

status-firefox148: --- → affected
User Story: (updated)
Webcompat Score: --- → 1

There's a JS file that's seeing a 403. And that JS file is hosted by Imperva, so it sounds like this is another one. Ksenia, can you confirm, and file a metabug, please?

Severity: -- → S2
User Story: (updated)
Webcompat Priority: --- → P2
Webcompat Score: 1 → 6
Flags: needinfo?(kberezina)
Keywords: webcompat:needs-diagnosis
Priority: -- → P2

Getting "Http/1.1 Service Unavailable" on all browsers now, will check again in a bit.

Depends on: 2011267
Webcompat Score: 6 → 5
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