Open Bug 2015043 Opened 2 days ago Updated 2 days ago

www.centurylink.com - Chat button does not appear or work with Standard ETP in PBM

Categories

(Web Compatibility :: Privacy: Site Reports, defect)

Desktop
Windows 10
defect

Tracking

(Not tracked)

People

(Reporter: ctanase, Unassigned)

References

(Depends on 1 open bug, )

Details

(Keywords: webcompat:site-report, Whiteboard: [webcompat-source:web-bugs])

Attachments

(1 file)

Environment:
Operating system: Windows 10
Firefox version: Firefox 147.0/149

Preconditions:

  • US VPN might be needed to access the page
  • ETP set to Standard in Private Browsing Mode

Steps to reproduce:

  1. Go to https://www.centurylink.com/home/help/account/how-to-transfer-your-centurylink-service.html#criteria
  2. Observe the bottom right corner of the screen.

Expected Behavior:
The chat button is displayed and works when clicked.

Actual Behavior:
The chat button is missing or not functional.

Notes:

  • Reproduces in ETP Strict (Normal mode) and ETP Standard (Private Browsing mode)
  • Reproduces in firefox-nightly, and firefox-release
  • Does not reproduce in chrome

Created from https://github.com/webcompat/web-bugs/issues/205435

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