2015569 - Swiss BIT (FOITT): Missing Contact Information in CCADB

Status: RESOLVED WONTFIX

(CA Program :: CA Certificate Compliance, task)

Description

[Dustin Hollenback (Apple)]

Issue

Swiss BIT, Swiss Federal Office of Information Technology, Systems and Telecommunication (FOITT) has not updated required CCADB contact information after being notified on 2026‑01‑23, and no update has been submitted as of now.

The required fields “CA Email Alias 1” and “CA Email Alias 2” are empty.

This violates CCADB Policy Section 2 – Contact Information Disclosures, which states:

“CA Owners MUST also supply at least one non-personal contact email alias that is more likely to continue working as personnel change; these are maintained as part of the CA’s organizational entry.”

Requested Action

Swiss BIT, Swiss Federal Office of Information Technology, Systems and Telecommunication (FOITT) must populate at least one of the required alias fields (“CA Email Alias 1” or “CA Email Alias 2”) by submitting an “Add/Update Root Request” case, and ensure future updates are made within the policy‑mandated 14‑day timeframe.

Comment 1

[Ben Wilson]

Based on the facts described above, Swiss BIT is required to complete the incident reporting process set forth in the CCADB Incident Reporting Guidelines.

Comment 2

[Dustin Hollenback (Apple)]

Proposal: Close as WON'T FIX

There has been no response from the CA Owner since this bug was filed one month ago.

A complete lack of response to a public incident report is a poor example of the accountability expected from a CA participating in a public root program. Given the failure to engage, I recommend closing this bug with a resolution of WONTFIX.

Root Program managers should consider this public record of non-responsiveness when evaluating this CA's continued inclusion in their respective programs.