201694 - Art.com matte color customization not working

Status: RESOLVED WORKSFORME

(SeaMonkey :: General, defect)

Description

[Sam Hulick]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4b) Gecko/20030409
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4b) Gecko/20030409

At www.art.com, when framing an art piece, the matte color choices do not show
up. They show up in IE6 just fine

Reproducible: Always

Steps to Reproduce:
1. Go to www.art.com
2. Click any print to go to the details
3. Click "SEE IT FRAMED". A popup window appears.  Skip Step 1 and click "Step
2" (Matting).
4. Choose "1 Mat"


Actual Results:  
No colors show up

Expected Results:  
A list of colors should've shown up.

Comment 1

[Christopher Hoess (gone)]

Page throws a JS error "top.navSecondaryMaster.navItems has no properties".

Comment 2

[Chris Casciano]

For ease of viewing this document breaks:
http://www.art.com/asp/frameshop/default-asp/_/ui--F1BCAFE4B7A94AA6A82D640CCB85D55F/CREATE_BSK--Y/PD--10090968/SP--A/posters.htm

(warning, I don't know the live of the above link, so I'm not chainging URL field)

Comment 3

[Mikael Parknert]

WORKSFORME
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030529

Comment 4

[Chris Casciano]

while i'm not seeing any js errors on this step this page is still really broken
- clicking the step 2 tab then the radio for one matte changes the left image
but nothing gets drawn in the column the radio buttons were in and i can't get
back to step 1 either, or get to the begining of setp 2. How this differs from
earlier behavior I'm not sure but it's still broken and still probably an evang
bug but needs someone to look at the code to make sure.

Doesn't WFM - OS X Trunk 2003061103

Comment 5

[Mikael Parknert]

the page (comment 4) throws a lot of jw errors, prob tech evangelism

Comment 6

[Jon Henry]

Sam, are you still seeing this problem with the art.com matte process in recent
Mozilla builds? I just tried in yesterday's Firebird nightly build and
everything displayed as expected. Please let us know if this bug has been
resolved for you, thanks.

Comment 7

[Jon Henry]

Marking WFM, it's now possible to customize a matte color; if there are other
problems with the site, they're a new Tech Evangelism bug. If anyone is still
seeing this specific problem, please feel free to reopen.