Open Bug 2024909 Opened 25 days ago Updated 21 days ago

www.adanielectricity.com - Fails to redirect to payment page

Categories

(Web Compatibility :: Site Reports, defect, P2)

Desktop
Windows 10

Tracking

(Webcompat Priority:P1, Webcompat Score:8)

Webcompat Priority P1
Webcompat Score 8

People

(Reporter: ctanase, Unassigned)

References

()

Details

(Keywords: webcompat:needs-diagnosis, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs])

User Story

user-impact-score:800
platform:windows,mac,linux,android
impact:workflow-broken
configuration:general
affects:all
branch:release
diagnosis-team:dom

Attachments

(1 file)

Environment:
Operating system: Linux/Windows 10
Firefox version: Firefox 140.0/148/150

Preconditions:

  • VPN pointing to India

Steps to reproduce:

  1. Go to https://www.adanielectricity.com/pay-your-bill/online-payments
  2. Fill in the required fields and click on "Quick Pay". (e.g. CA number: 100046666)
  3. Click on "Pay Bill".
  4. Type a random email address and the captcha.
  5. Click on "Proceed To Pay".

Expected Behavior:
Redirects to the payment page.

Actual Behavior:
Fails to redirect to the payment page. (remains on the same page and asks to enter an email address)

Notes:

  • Does not work with Chrome Mask
  • Reproduces regardless of the status of ETP
  • Reproduces in firefox-nightly, and firefox-release
  • Does not reproduce in chrome

Created from https://github.com/webcompat/web-bugs/issues/209644

Attached image image.png
User Story: (updated)
Webcompat Priority: --- → P3
Webcompat Score: --- → 1
Severity: -- → S2
User Story: (updated)
Webcompat Priority: P3 → P2
Webcompat Score: 1 → 5
Priority: -- → P2
User Story: (updated)
Webcompat Priority: P2 → P1
Webcompat Score: 5 → 8
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