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(24) 26 NPSWF32.dll Total Runtime: 628 (min) - 960212 (max) Crash date range: 2003-04-12 to 2003-04-21 Crash build range: 2003040105 to 2003040105 Unique Users: 23 Stack Trace: NPSWF32.dll + 0x1cf5e (0x0902cf5e) NPSWF32.dll + 0x21b0b (0x09031b0b) NPSWF32.dll + 0x1e7e6 (0x0902e7e6) NPSWF32.dll + 0x1ece9 (0x0902ece9) NPSWF32.dll + 0x1f00e (0x0902f00e) NPSWF32.dll + 0x23882 (0x09033882) NPSWF32.dll + 0x2395e (0x0903395e) NPSWF32.dll + 0x41ec3 (0x09051ec3) NPSWF32.dll + 0x41a08 (0x09051a08) NPSWF32.dll + 0x41dd2 (0x09051dd2) NPSWF32.dll + 0x3ceb0 (0x0904ceb0) NPSWF32.dll + 0x4d364 (0x0905d364) NPSWF32.dll + 0x4b1bb (0x0905b1bb) USER32.dll + 0x2a244 (0x77e3a244) USER32.dll + 0x6b21 (0x77e16b21) USER32.dll + 0x6b44 (0x77e16b44) PluginWindowEvent_Handle [c:/builds/seamonkey/mozilla/modules/plugin/base/src/nsPluginNativeWindowWin.cpp line 326] PL_HandleEvent [c:/builds/seamonkey/mozilla/xpcom/threads/plevent.c line 660] PL_ProcessPendingEvents [c:/builds/seamonkey/mozilla/xpcom/threads/plevent.c line 596] _md_EventReceiverProc [c:/builds/seamonkey/mozilla/xpcom/threads/plevent.c line 1396] nsAppShellService::Run [c:/builds/seamonkey/mozilla/xpfe/appshell/src/nsAppShellService.cpp line 480] main1 [c:/builds/seamonkey/mozilla/xpfe/bootstrap/nsAppRunner.cpp line 1287] main [c:/builds/seamonkey/mozilla/xpfe/bootstrap/nsAppRunner.cpp line 1645] WinMain [c:/builds/seamonkey/mozilla/xpfe/bootstrap/nsAppRunner.cpp line 1666] WinMainCRTStartup() KERNEL32.dll + 0x2847c (0x77ea847c) (19372171) URL: http://www.planettribes.com/allyourbase/video.shtml (19372171) Comments: I was viewing the two videos from the planettribes.com all your base are belong to us site. Afer video 2 started this error occurred. The error did not happen when the site was revisited. (19298069) URL: www.atomicmpc.com.au (19298069) Comments: tabbed playing film from theinfortmationminister.com It's funny... (19282903) URL: www.whenharrymetlloyd.com (19282903) Comments: flash encountered a fatal error ignored error which repeated three times then browser crashed. (19162896) Comments: I was reading messages in a newsgroup the crash occurred when i moved from the message that i was reading to the next. (19101119) URL: www.rackable.com (19101119) Comments: launching a Flash presentation?
Unable to reproduce this with the latest version of Mozilla & Flash Player (Mozilla 1.6 and Player 7). Confirmed on Win 2k/ XP/ Mac OX X.
WFM. All sites listed works fine here... Shockwave Flash 7.0 r19 Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7b) Gecko/20040330 Microsoft Windows 2000 Pro 5.00.2195 SP4
We have been seeing Flash related crashes with almost every major Mozilla release. The stacks from Talkback have not been useful and a lot of the user comments don't provide enought data to help us reproduce the crash. Still, it's probably worth keeping this bug open for future reference. This continues to be a topcrash for Mozilla 1.7 rc1. Here is a recent incident from that release: Incident ID: 31408 Stack Signature NPSWF32.dll + 0x34860 (0x03664860) 041e4e8f Email Address Product ID Mozilla17 Build ID 2004042109 Trigger Time 2004-04-26 23:12:10.0 Platform Win32 Operating System Windows NT 5.1 build 2600 Module NPSWF32.dll + (00034860) URL visited yahoo scox message boards User Comments A flash animation ad was playing (something with a NASCAR car) Since Last Crash sec Total Uptime sec Trigger Reason Access violation Source File Name Trigger Line No. Stack Trace NPSWF32.dll + 0x34860 (0x03664860) NPSWF32.dll + 0x3659f (0x0366659f) NPSWF32.dll + 0x37de1 (0x03667de1) NPSWF32.dll + 0x37e3e (0x03667e3e) NPSWF32.dll + 0x37e3e (0x03667e3e) NPSWF32.dll + 0x37e3e (0x03667e3e) NPSWF32.dll + 0x2a6f1 (0x0365a6f1) NPSWF32.dll + 0x2a913 (0x0365a913) NPSWF32.dll + 0x5266f (0x0368266f) NPSWF32.dll + 0x5212b (0x0368212b) NPSWF32.dll + 0x52580 (0x03682580) NPSWF32.dll + 0x4bee5 (0x0367bee5) NPSWF32.dll + 0x5f9db (0x0368f9db) NPSWF32.dll + 0x5d5a2 (0x0368d5a2) USER32.dll + 0x3a50 (0x77d43a50) USER32.dll + 0x3b1f (0x77d43b1f) USER32.dll + 0x3d79 (0x77d43d79) USER32.dll + 0x3ddf (0x77d43ddf) nsAppShellService::Run [d:/BUILDS/tinderbox/Mozilla1.7/WINNT_5.0_Clobber/mozilla/xpfe/appshell/src/nsAppShellService.cpp, line 524] main1 [d:/BUILDS/tinderbox/Mozilla1.7/WINNT_5.0_Clobber/mozilla/xpfe/bootstrap/nsAppRunner.cpp, line 1313] main [d:/BUILDS/tinderbox/Mozilla1.7/WINNT_5.0_Clobber/mozilla/xpfe/bootstrap/nsAppRunner.cpp, line 1783] WinMain [d:/BUILDS/tinderbox/Mozilla1.7/WINNT_5.0_Clobber/mozilla/xpfe/bootstrap/nsAppRunner.cpp, line 1809] WinMainCRTStartup() kernel32.dll + 0x214c7 (0x77e814c7)
Summary: M140A topcrash [@ NPSWF32.dll] → M17rc1 Flash related crashes [@ NPSWF32.dll]
Here is all the data we currently have for this crash in rc1.
do we have any way of finding out what version of flash these crashes are in or are we assuming 7.0r19?
I can look at the detailed Talkback incident reports for each crash and find out the version for the Flash .dll in the plugins folder. It might take a while, but it's doable. But I'm guessing most Mozilla 1.7x users will have the latest version of Flash...
Updating summary: M17rc1 -> M17rc2
Summary: M17rc1 Flash related crashes [@ NPSWF32.dll] → M17rc2 Flash related crashes [@ NPSWF32.dll]
Jay, are these still coming in?
Yeah, there are still a good number of Flash crashes showing up in Mozilla 1.7 rc2. If we think it's worthwhile to figure out what versions of Flash people are using, I can try to hack together a script that will give us the Flash .dll versions these people have. It's a little tricky b/c the modules aren't stored in the Talkback database as strings, so I have to pull out the raw stream of bytes and figure out what they are.
lets make sure this makes the 1.7 and firefox release notes, and we should also figure out if we are ready to try some auto responding on stack traces to e-mail address that are hitting this stack signatures. I can also see if it is possible for macromedia to target mozilla browser users for auto updating of flash on their end.
Summary: M17rc2 Flash related crashes [@ NPSWF32.dll] → M17 FF092 Flash related crashes [@ NPSWF32.dll]
*** This bug has been marked as a duplicate of 200511 ***
Status: NEW → RESOLVED
Last Resolved: 15 years ago
OS: Windows 2000 → All
Hardware: PC → All
Resolution: --- → DUPLICATE
Component: Plug-ins → Flash (Adobe)
Product: Core → Plugins
QA Contact: bmartin → adobe-flash
Target Milestone: --- → 2003
Version: Trunk → 6.x
Version and milestone values are being reset to defaults as part of product refactoring.
Target Milestone: 2003 → ---
Version: 6.x → unspecified
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