2036161 - Allow a user to correlate their uploaded crashes to the author's Mozilla account.

Status: NEW

(Application Services :: Sync, enhancement, P5)

Description

[Mr. Beedell, Roke Julian Lockhart (RJLB) [:RokeJulianLockhart]]

The Premise

As github.com/firefox-devtools/profiler/issues/5949 explains:

I frequently switch browsers, OSes, and hardware. Consequently, I always authenticate with my Mozilla account, to ensure that my preferences are synchronised.

Consequently, tracking which crashes I have uploaded is difficult. If the list of mere URIs were synchronised to my Mozilla account, this would be a trivial endeavour.

Why This Matters

As issues/5949#issuecomment-4255320067 explains, what's private information can change. Unless someone proactively records the URIs of every uploaded profile, they've no way to ascertain what they've uploaded. This matters if a user wants to delete what they have uploaded.

Comment 1

[Bianca Danforth [:bdanforth]]

Thanks for filing the issue. Socorro handles processing submitted crash reports, but doesn't handle the client side submission or client syncing based on a Mozilla account. I think the right first place for this feature request is Application Services::Sync, so I'm going to move this ticket there.

Comment 2

[Mark Hammond [:markh] [:mhammond]]

This would be a fairly large undertaking and require building UI etc. It would also mean Firefox needs to start tracking this information, which I don't think it does, and it's not clear that would be reliable - as the linked issue notes, much of this is "best effort", but doing this would mean we need to promote it to having a higher degree of certainty, which might not actually be possible. So I really doubt it is ever going to be prioritized given it is such a niche use-case.

Comment 3

[Mr. Beedell, Roke Julian Lockhart (RJLB) [:RokeJulianLockhart]]

This would be a fairly large undertaking and require building UI etc. It would also mean Firefox needs to start tracking this information, which I don't think it does, and it's not clear that would be reliable.

If each client merely uploaded non-duplicate entries listed at about:crashes to the Firefox Accounts server, I would expect that this would be fairly trivial. One doesn't necessarily need to be able to correlate a report to an account via the Socorro interface. Rather, if I had about:crashes render synchronised crash reports, I would presume that would require significantly less effort?

At worst, even if I could only see the entries as an array at sso.mozilla.com/info, that would still be incredibly helpful.

So I really doubt it is ever going to be prioritized given it is such a niche use-case.

Microsoft.WindowsFeedbackHub_8wekyb3d8bbwe, gnome-abrt, and plasma-drkonqi all provide this. It's not like I'm asking to see your telemetry; KDE doesn't permit access to their Sentry instance for a reason. Rather, these reports aren't any conceptually different to a Bugzilla report.

Comment 4

[Mark Hammond [:markh] [:mhammond]]

If each client merely ... this would be fairly trivial.

That's an interesting take and I welcome you demonstrating that it's true.

Comment 5

[Mr. Beedell, Roke Julian Lockhart (RJLB) [:RokeJulianLockhart]]

If I were sufficiently competent, I would. I doubt that I can produce anything of use. Apologies.