Closed Bug 2048835 Opened 29 days ago Closed 9 days ago

[Windows] Parse MP4 metadata failed with mp4 containing two adjacent colr boxes

Categories

(Core :: Audio/Video: Playback, defect)

Product:
Core
Component:
Audio/Video: Playback
Platform:
Desktop
Windows 10
Type:
defect

Tracking

()

Status:
RESOLVED DUPLICATE of bug 1963910
Tracking Flags:
Tracking Status
firefox153 --- affected
firefox154 --- affected

People

(Reporter: oardelean, Unassigned)

Details

(Keywords: nightly-community)

Notes

  • The following error is show in the browser console:
    Media resource http://smp-scratch.tools.bbc.co.uk/bob/firefox-colr/two-colr.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006) plain.html

Found in

  • Nightly 154.0a1;

Affected versions

  • Nightly 154.0a1;
  • Beta 153.0b1;

Tested platforms

  • Ubuntu 22;
  • Windows 10;
  • macOS 15;

Affected platforms

  • Windows 10;

Unaffected platforms

  • N/A;

Steps to reproduce

  1. Launch Firefox.
  2. Open http://smp-scratch.tools.bbc.co.uk/bob/firefox-colr/plain.html .

Expected result

  • Video playback is functional and no errors are shown in the browser console.

Actual result

  • Video playback is broken.
Flags: needinfo?(alwu)

oops, sorry, i am on windows11...

No longer depends on: 2044320
No longer regressed by: 2030296
Keywords: regression
Status: NEW → RESOLVED
Closed: 16 days ago
Duplicate of bug: 2044320
Flags: needinfo?(alwu)
Resolution: --- → DUPLICATE
See Also: 2044320 →
OS: Windows → Windows 10

:kinetik are you sure this is a duplicate of bug 2044320? :oardelean reported in bug 2044320 comment 12 that the issue wasn't fixed on Windows 10 which is why this bug was opened. This seems to be Windows 10 specific based on the earlier comments in this bug.

Flags: needinfo?(kinetik)

Thanks for querying, I missed that detail. I'll reopen.

Status: RESOLVED → REOPENED
No longer duplicate of bug: 2044320
Flags: needinfo?(kinetik)
Resolution: DUPLICATE → ---

Are we sure this isn't bug 1963910 (some Windows 10 versions lack HEVC support)?

Flags: needinfo?(oardelean)

Hi!

Unfortunately I do not have access anymore to the same Windows 10 installation/machine that I used for testing when logging the issue, but we conducted testing on different Windows 10 and Windows 11 machines.

Results:

  • Windows 10 (22H2 19045.6466) - Playback is broken, HEVC extension is not installed.
  • Windows 10 (22H2 19045.6456) - Playback is broken, HEVC extension is not installed.
  • (VM) Windows 10 ( 22H2 19045.7417) - Playback is broken, HEVC extension is not installed.
  • Windows 11 (24H2 26100.8457) - Playback is broken, HEVC extension is not installed.
  • Windows 11 (25H2 26200.8655) - Playback is broken, HEVC extension is not installed.
  • Windows 11 (25H2 26200.8655) - Playback is functional, HEVC extension is not installed.

Based on the results, I think this bug can be closed as a duplicate of bug 1963910 , but if further testing is required, please let me know.

Thank you!

Flags: needinfo?(oardelean)

Thanks for the thorough testing!

Status: REOPENED → RESOLVED
Closed: 16 days ago → 9 days ago
Duplicate of bug: hevc-windows-support
Resolution: --- → DUPLICATE
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