2050018 - account.runescape.com - The page continuously reloads

Status: NEW

(Web Compatibility :: Site Reports, defect, P2)

Description

[Bernadett Farkas]

Attachment: Page load issue Nightly vs Chrome

Environment:
Operating system: Windows 10
Firefox version: Firefox 152.0.1 (release) / Firefox Nightly 154.0a1 (2026-06-24)

Preconditions:

• Clean profile

Steps to reproduce:

1. Navigate to: https://account.runescape.com/en-GB/game
2. Observe the page

Expected Behavior:
The page is loaded accordingly

Actual Behavior:
The page continuously reloads

Notes:

• Reproducible on the latest Firefox Release and Nightly
• Reproducible regardless of the ETP setting
• Works as expected using Chrome

---

Created from webcompat-user-report:cf7207f5-df53-4b70-bb47-4d0bbd5be3a0

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

Since the status is marked as unaffected for nightly and release, is it unaffected for beta too?
For more information, please visit BugBot documentation.

Comment 2

[Reactive WebCompat Bot Account]

Attachment: Reproduction steps generated by autowebcompat bot

Comment 3

[Reactive WebCompat Bot Account]

Attachment: Reproduction steps generated by autowebcompat bot

Comment 4

[Reactive WebCompat Bot Account]

Attachment: Reproduction steps generated by autowebcompat bot

The reported issue reproduces in Firefox. Navigating to https://account.runescape.com/en-GB/game shows the page stuck on a perpetual loading spinner (only the Jagex footer renders; no account content ever appears). The network log reveals a continuous loop: the page repeatedly redirects to the OAuth endpoint https://account.jagex.com/oauth2/auth?client_id=runescape-accounts&redirect_uri=...%2Fen-GB%2Fgame%2Foauth2%2Fcode... (a new request with a fresh state value each cycle), then issues GET https://account.runescape.com/en-GB/undefined [200] and a cdn-cgi/rum telemetry POST, then starts over. This cycle repeats indefinitely — request IDs climbed past 1000 within seconds, and 11 new oauth2/auth requests were observed in an 8-second window. The address bar URL stays at .../en-GB/game and document.readyState is "complete", but the OAuth bounce-back loop never settles, matching the reported "page continuously reloads" behavior. No JavaScript console errors were emitted.

Comment 5

[Reactive WebCompat Bot Account]

Attachment: Reproduction steps generated by autowebcompat bot

The reported issue reproduces in Firefox. Navigating to https://account.runescape.com/en-GB/game shows the page stuck on a perpetual loading spinner (only the Jagex footer renders; no account content ever appears). The network log reveals a continuous loop: the page repeatedly redirects to the OAuth endpoint https://account.jagex.com/oauth2/auth?client_id=runescape-accounts&redirect_uri=...%2Fen-GB%2Fgame%2Foauth2%2Fcode... (a new request with a fresh state value each cycle), then issues GET https://account.runescape.com/en-GB/undefined [200] and a cdn-cgi/rum telemetry POST, then starts over. This cycle repeats indefinitely — request IDs climbed past 1000 within seconds, and 11 new oauth2/auth requests were observed in an 8-second window. The address bar URL stays at .../en-GB/game and document.readyState is "complete", but the OAuth bounce-back loop never settles, matching the reported "page continuously reloads" behavior. No JavaScript console errors were emitted.

Comment 6

[Reactive WebCompat Bot Account]

Attachment: Reproduction steps generated by autowebcompat bot

The reported issue reproduces in Firefox. Navigating to https://account.runescape.com/en-GB/game shows the page stuck on a perpetual loading spinner (only the Jagex footer renders; no account content ever appears). The network log reveals a continuous loop: the page repeatedly redirects to the OAuth endpoint https://account.jagex.com/oauth2/auth?client_id=runescape-accounts&redirect_uri=...%2Fen-GB%2Fgame%2Foauth2%2Fcode... (a new request with a fresh state value each cycle), then issues GET https://account.runescape.com/en-GB/undefined [200] and a cdn-cgi/rum telemetry POST, then starts over. This cycle repeats indefinitely — request IDs climbed past 1000 within seconds, and 11 new oauth2/auth requests were observed in an 8-second window. The address bar URL stays at .../en-GB/game and document.readyState is "complete", but the OAuth bounce-back loop never settles, matching the reported "page continuously reloads" behavior. No JavaScript console errors were emitted.