User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3.1) Gecko/20030425 Build Identifier: Mozilla Installer-Beta-mozilla-win32-1.4b-installer-sea.exe Error while upgrading from 1.2.1 to 1.4 beta. Installer reports error with xpcom.dll (see below). Result is that Mozilla won't even start. Had to remove 1.4 then reinstall version 1.3.1. Good news is that after installing 1.3.1, all mail and settings were still there. Appname = mozilla.exe Appver = 1.4.20030.50704 Modname = xpcom.dll Modver = 1.4.20030.50704 Offset = 000405aa Reproducible: Always Steps to Reproduce: 1. Installed 1.4 beta 2. Mozilla wouldn't start at all (computer ran fine otherwise). 3. Installed 1.4 beta again - same result. 4. Removed 1.4 beta. Actual Results: Installed 1.3.1 - Mozilla seems to be fine. All mail and settings are still there. Not sure why 1.4 beta won't run on my machine. I'm running Win XP Pro with all recent patches installed (maybe that's good, maybe not!!). Note: I set the severity at critical, not because data is lost, but because the program wouldn't run at all. This may be judged to be less than critical.
Dupe of bug 205277
Please try a current 1.4 trunk build. Uninstall and clean out the install dir and retest. WFM w/upgrading from 1.3.1 to 1.4b w/Win2k 050908 Save off your profile directory before testing the upgrade (always wise to do). *** This bug has been marked as a duplicate of 205277 ***
Status: UNCONFIRMED → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → DUPLICATE
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