Open Bug 2060760 Opened 8 days ago Updated 2 days ago

fwicloud.com - Firefox is not supported error message blocking access to the page

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
All
Type:
defect

Tracking

(Webcompat Priority:P3, Webcompat Score:1, firefox153 affected, firefox154 affected, firefox155 affected)

Status:
ASSIGNED
Project Flags:
Webcompat Priority P3
Webcompat Score 1
Tracking Flags:
Tracking Status
firefox153 --- affected
firefox154 --- affected
firefox155 --- affected

People

(Reporter: rbucata, Assigned: twisniewski)

References

(Depends on 1 open bug,
URL
)

Details

(4 keywords, Whiteboard: [webcompat-source:web-bugs][autowebcompat:processed][autowebcompat:repro-success][autowebcompat:interv-ua-override-proposed])

User Story

autowebcompat-repro-status:success
autowebcompat-repro-chrome-mask-fixed:true
autowebcompat-repro-channels:nightly,stable,esr
platform:windows,mac,linux,android
impact:blocked
configuration:general
affects:all
branch:release
diagnosis-team:webcompat
user-impact-score:0

Attachments

(3 files)

Reproduction steps generated by autowebcompat bot
391 bytes, text/markdown
Details
Screenshot generated by autowebcompat bot
71.46 KB, image/png
Details
Bug 2060760 - add a UA override for fwicloud.com; r?skyschub
48 bytes, text/x-phabricator-request
Details | Review

Environment:
Operating system: Linux
Firefox version: Firefox 153.0

Steps to reproduce:

  1. Navigate to: https://fwicloud.com/
  2. Observe

Expected Behavior:
The page loads

Actual Behavior:
Browser unsupported error displayed

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in firefox-nightly, and firefox-release
  • Does not reproduce in chrome

Created from https://github.com/webcompat/web-bugs/issues/230636

status-firefox153: --- → affected
status-firefox154: --- → affected
status-firefox155: --- → affected
OS: Linux → All
Whiteboard: [webcompat-source:web-bugs] → [webcompat-source:web-bugs][autowebcompat:processed]
User Story: (updated)
Whiteboard: [webcompat-source:web-bugs][autowebcompat:processed] → [webcompat-source:web-bugs][autowebcompat:processed][autowebcompat:repro-success][autowebcompat:interv-ua-override-proposed]

Confirmed Firefox web-compat issue. Navigating to https://fwicloud.com/ in Firefox displays a browser-blocking page headed "Using Firefox, huh? Cool." that prevents access to the site and offers links to download Chrome, Safari, or Edge instead. In Chrome the same URL redirects to the actual application, loading the Poppulo "Sign in" page. Because Firefox users are blocked from the content while Chrome users are not, this is a genuine browser-sniffing web-compat issue.

Severity: -- → S2
User Story: (updated)
Webcompat Priority: --- → P2
Webcompat Score: --- → 6
Depends on: firefox-not-supported
Keywords: webcompat:needs-contact, webcompat:needs-sitepatch
Priority: -- → P2
Keywords: leave-open
Assignee: nobody → twisniewski
Status: NEW → ASSIGNED
Webcompat Score: 6 → 5
User Story: (updated)
Webcompat Priority: P2 → P3
Webcompat Score: 5 → 1
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