Open Bug 2060956 Opened 8 hours ago

Password Manager page is blank when 'identity.fxaccounts.remote.root' points to the obsolete Chinese Accounts server

Categories

(Firefox :: about:logins, defect)

defect

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()

UNCONFIRMED

People

(Reporter: krzysztof.glebowicz, Unassigned)

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(1 file)

After updating Firefox, opening the Password Manager from the main menu results in a blank page. The Password Manager frame is displayed, but no saved passwords are listed.

Browser Console shows NS_ERROR_UNKNOWN_HOST error. A different error than in bug 1924704.

Interestingly, the Password Manager works correctly when opened from the sidebar.

During troubleshooting, it was discovered that the identity.fxaccounts.remote.root preference points to a different URL than expected. A SUMO contributor suggested this may be related to the previously used Chinese Firefox Accounts server, which is apparently no longer active.

SUMO thread: https://support.mozilla.org/en-US/questions/1596692

I'm reporting this bug on behalf a SUMO user.

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