Open Bug 2066385 Opened 8 days ago Updated 5 days ago

informace-pro-zakazniky.lidl.cz - Notice for Firefox users that the support chat might not work and recommends other browsers

Categories

(Web Compatibility :: Site Reports, defect, P3)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(Webcompat Priority:P2, Webcompat Score:4)

Status:
REOPENED
Project Flags:
Webcompat Priority P2
Webcompat Score 4

People

(Reporter: ctanase, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:needs-contact, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs][autowebcompat:processed][autowebcompat:repro-failed])

User Story

autowebcompat-repro-status:failed
autowebcompat-repro-reason:not_web_platform
autowebcompat-repro-report-os:all
platform:windows,mac,linux,android
impact:unsupported-warning
configuration:general
affects:all
branch:release
diagnosis-team:webcompat
user-impact-score:100

Attachments

(1 file)

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Details

Environment:
Operating system: Windows 10
Firefox version: Firefox 153.0

Steps to reproduce:

  1. Go to https://informace-pro-zakazniky.lidl.cz/SelfServiceCZ/s/?_ga=2.84877275.371633596.1631516501-1467059091.1624262942
  2. Open the chat.
  3. Observe the notice at the bottom of the chat.

Expected Behavior:
Loads without a notice/unsupported message for Firefox.

Actual Behavior:
Unsupported notice displayed.

Notes:

  • The initial issue that might have caused this, no longer reproduces: 1957422
  • The notice appears regardless of the browser used
  • Reproduces regardless of the status of ETP
  • Reproduces in firefox-nightly, and firefox-release

Created from https://github.com/webcompat/web-bugs/issues/232523

See Also: → 1957422
Attached image image.png —
Whiteboard: [webcompat-source:web-bugs] → [webcompat-source:web-bugs][autowebcompat:processed]
User Story: (updated)
Whiteboard: [webcompat-source:web-bugs][autowebcompat:processed] → [webcompat-source:web-bugs][autowebcompat:processed][autowebcompat:repro-failed]
Status: NEW → RESOLVED
Closed: 5 days ago
User Story: (updated)
Duplicate of bug: 1957422
Resolution: --- → DUPLICATE
Status: RESOLVED → REOPENED
No longer duplicate of bug: 1957422
Resolution: DUPLICATE → ---
Severity: -- → S3
User Story: (updated)
Webcompat Priority: --- → P3
Webcompat Score: --- → 3
Depends on: firefox-not-supported-warning
Keywords: webcompat:needs-contact
Priority: -- → P3
User Story: (updated)
Webcompat Priority: P3 → P2
Webcompat Score: 3 → 4
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