207694 - 1.4rc1installer crashes at end of installation [XPCOM.DLL]

Status: RESOLVED WORKSFORME

(SeaMonkey :: General, defect)

Description

[Victor A. Guerrero 2nd.]

User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.3.1) Gecko/20030425
Build Identifier: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.3.1) Gecko/20030425

My operating system is Windows Me.    I've never had a problem installing
mozilla before this.    Whenever I try to install version 1.4 Release candidate
1 it causes itself to crash right at the end with a strange hardware noise and
when I try to run it the same crash occurs.   

(error message) Mozilla has caused an error in XPCOM.DLL.  
                Mozilla will now close.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Comment 1

[Matthias Versen [:Matti]]

Do you install Mozilla in a complete empty directory ?
(uninstalled the old build, deleted the whole Mozilla application folder except
the plugins and installed the new build ?)

Comment 2

[Peter Kuykendall]

MOZILLA caused an invalid page fault in
module XPCOM.DLL at 017f:610f0769.
Registers:
EAX=4d7a6f6d CS=017f EIP=610f0769 EFLGS=00010202
EBX=00000000 SS=0187 ESP=0065f630 EBP=0065f654
ECX=00785f34 DS=0187 ESI=610f3b40 FS=1217
EDX=317b0fff ES=0187 EDI=0078a080 GS=0000
Bytes at CS:EIP:
8b 00 3b c3 74 21 33 f6 80 38 00 74 1a 8b 4d 08 
Stack dump:
00000000 80000000 00785a10 610f3b40 00785f10 00000000 00000001 00785f18 00000000
0065faa8 610d7a7e 00785a14 00785f10 0078bfa0 00788f80 610f6084 


Happened both when I installed on top of 1.3 and also when I installed after I
had uninstalled 1.3.  Was unable to get it installed.

Comment 3

[Matthias Versen [:Matti]]

>Happened both when I installed on top of 1.3 and also when I installed after I
>had uninstalled 1.3

Do you also manually deleted the application folder after you uninstalled Mozilla ?

Comment 4

[Peter Kuykendall]

No. I did not manually delete the folder.

I'm grabbing at straws, but my install only differed from a normal installs by
one or more fo the plug-ins that I had added.
 - speller for mail
I had added a couple themes for earlier builds, but quit when it seemed like I
would be needing to go get them again for every new build.

btw, my OS is win98.

Comment 5

[Matthias Versen [:Matti]]

- speller for mail

This is one of the favorites problems. The Mozilla deinstaller doesn't delete
installed addons. Please remove the old directory (except plugins) and/or
install in a different location.

The Themes are in the profile directory and they will not be deleted if you
uninstall but Mozilla detects old Themes and rejects them.

Comment 6

[Peter Kuykendall]

You're right. It was the speller.  I renamed the "components" directory and 1.4
rc1 installed successfully. (Am using it now! :) )

Forgive me for saying so since I'm not able to put in the time to fix it, but a
hard crash with no explanation seems like a harsh consequence of using a
"sanctioned" add-in.

Comment 7

[Matthias Versen [:Matti]]

The problem is the spellchecker itself because it use unfrozen interfaces.
This would no happen if they use frozen interfaces..

-> wfm