Closed
Bug 207983
Opened 21 years ago
Closed 21 years ago
I cannot install Mozilla 1.4 RC1, when I try to install it goes through the process but I get an error when i try to open up Mozilla
Categories
(SeaMonkey :: General, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 205277
People
(Reporter: Neutrox12, Unassigned)
Details
Attachments
(2 files)
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.3.1) Gecko/20030425 Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.3.1) Gecko/20030425 For some reason I cannot install Mozilla 1.4 RC1, when I run the install program it goes thru the process and finishes but when I try to start Mozilla I get an error. I restart and I still get the error, I deleted everything Mozilla on my computer and tried to reinstall but same problem so I had to switch back to 1.3.1, this is weird though cause I installed 1.4 beta and it installed and worked fine but I went back to 1.3.1 because it was just more stable. Reproducible: Always Steps to Reproduce: 1.Install 1.4 RC1 2.Open it 3.Get Error Actual Results: I get an error message that I haven't copied yet but if need I will install Mozilla 1.4 RC 1 again and post it.
Comment 1•21 years ago
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Reporter: did you uninstall your previous mozilla before ?
Summary: I cannot install Mozilla 1.4 RC1, when I try to install it goes through the process but I get an error when i try to open up Mozilla → I cannot install Mozilla 1.4 RC1, when I try to install it goes through the process but I get an error when i try to open up Mozilla
Comment 2•21 years ago
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not build-config Do you mean "Entry Point not found ..." ? Reporter: Please uninstall Mozilla, delete the whole Mozilla application folder except the plugins subdirectory and reinstall RC1
Component: Build Config → Browser-General
Reporter | ||
Comment 3•21 years ago
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I uninstalled 1.3.1, deleted the folder and got the same problem.
Comment 4•21 years ago
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Which Error do you get ? (attach a screenshot ?)
Assignee: mozbugs-build → general
QA Contact: granrose → general
Reporter | ||
Comment 5•21 years ago
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Here is the first half of the error message
Reporter | ||
Comment 6•21 years ago
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Here is the second half of the error message.
Comment 7•21 years ago
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I had this same problem on my Windows 2000 box. I was running 1.41a and was trying to install 1.41rc1 .. After that failed I tried 1.41b and 1.41a again. I finally got 1.41rc1 to install by deleting the entire mozila.org directory in Program Files. I also had deleted all of the mozilla.org content in Common Files, and had renamed my mozilla.org folder in Documents and Settings \ userid \ Applications Settings. I was able to put my profile back after the install was complete. Hope this helps.
Reporter | ||
Comment 8•21 years ago
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I did all that, I removed the folder, removed 1.3.1 I removed everything associated with Mozilla but still doesn't install. And I put up the error message but don't know what the problem is.
Comment 9•21 years ago
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This error is actully an Access Violation, according to the debugger of my MS Visual Studio 6.0. The problem is somwehere in the XPCOM are: "Access Violation: instruction at 0x610f0769 tries to read from address 0x694d736e" (I have translated back from the Hungarian error message of my Win2k Prof SP3 HUN) Experiences I have used 1.3.1 previously. I have uninstalled as recommended by my previous experience. I RECOMMEND A BLOCKER priority on this bug... I guess that it affects all Win32 platforms. First I have tried to install the brand new 1.4 version (talkback enabled full windows installer). Installation runs just fine, but the final launch of the error fails with access violation. Similar things happened during earlier upgrades (e.g., froóm 1.2 to1.3, because of my add-ons ((I tend to use Hungarian language/region pack, plus Multizilla with Googlebox and Calender), which become unregistered during the upgrade, previously a reboot usually helped. So, I have tried to reboot. Problem remains. I have tried to start with "-mail", same error. I have uninstalled 1.4 from the Win control panel, the uninstall was ok. I have tried the Netinstaller, same symptoms. I have tried to "downgrade" to 1.4.RC3, same symtomps with that full installer. I gave up and reinstalled 1.3.1, that works just fine, my profile has survived intact all the adventures above, thank's God.
Comment 10•21 years ago
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Additional comment: This seems to be a duplicate of bug 209896 (http://bugzilla.mozilla.org/show_bug.cgi?id=209896) That bug is already assigned with a blocking priority, I suggest to marj this bug as a duplicate...
Comment 11•21 years ago
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*** This bug has been marked as a duplicate of 205277 ***
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → DUPLICATE
Updated•20 years ago
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Product: Browser → Seamonkey
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Description
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