210479 - Multiple IMAP accounts, getting "Unable to Connect..." Error. Possibly User names with @ in them causing problem

Status: RESOLVED DUPLICATE of bug 185186

(SeaMonkey :: MailNews: Account Configuration, defect)

Description

[Christopher Allen]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.1.4322)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030612

I have multiple IMAP accounts, each which is associated with different 
domains, however, they are served by the same mailhost. The usernames for 
these accounts are not like 'christophera' but '[e-mail]' 
and '[e-mail]', etc.

The problem I'm running into is when I set up my first IMAP account it works 
fine, however, when I set up my second one, it will not ask me for a new 
password and will give me the bogus error message "Unable to connect to your 
IMAP server. You may have exceeded the maximum number of connections to this 
server. If so, use the Advanced IMAP Server Settings dialog to reduce the 
number of cached sessions". This is totally incorect error message as the 
mailer hasn't even asked me for a password yet.

If I delete all my passwords, log out, and restart the mail app, the next time 
I open mail it asks "Enter your password for 
[e-mail]@imap.skotos.net" -- I suspect this maybe where the 
root of the problem is, as there are two @ signs in name.

If I use "Tools:Password Manager:Log Out" and quit, and then restart the mail 
app, it will ask me for account A's password. If I cancel, I can access 
account B by giving it the password for account B. However, now when I click 
on a folder in account A, it will ask me for a password for account A, 
i.e. "Enter your password for [e-mail]@imap.skotos.net". 
However, now I'll get that bogus "Unable to connect to your IMAP server..." 
error now for both accounts A and B.

If I log out again, and restart the mail app, I can basically choose which 
account that I want to use by cancelling on any request for a password until I 
get it for the account that I want. Then I have to be careful and not touch 
any folders of other accounts, as then sometimes I can't use either.






Reproducible: Always

Steps to Reproduce:
1. create new account a, imap, with username [e-mail] and 
server imap.skotos.net
2. click on inbox, you will be asked password, give password. folder will be 
cached.
2. create new account b, imap, with username [e-mail] and 
server imap.skotos.net
3. click on in box, get the ""Unable to connect to your IMAP server. You may 
have exceeded the maximum number of connections to this server. If so, use the 
Advanced IMAP Server Settings dialog to reduce the number of cached sessions".
4. select "Tools:Password Manager:Manage Stored Passwords" and delete all 
passwords.
5. select "Tools:Password Manager:Log Out"
6. Quit and restart mail
7. Cancel request for password on [e-mail]@imap.skotos.net
8. click on inbox for [e-mail], give password for 
[e-mail]@imap.skotos.net.

Actual Results:  
9. [e-mail] will now work, but if you click back on 
the inbox for [e-mail], both will now fail with "Unable to 
Connect."

Expected Results:  
I should be able to use multiple IMAP accounts. The double-a username problem 
may be a red herring, but I've not seen any other reports of this problem in 
bugzilla, and I'm sure there must be more people with multiple imap accounts.

Comment 1

[James Paige]

bug 185186 seems possibly related

Comment 2

[David :Bienvenu]

yuck, taking.

Comment 3

[David :Bienvenu]

duping - if it's really a dup, this should work in today's trunk build.

*** This bug has been marked as a duplicate of 185186 ***