212994 - cannot create new message compose window

Status: RESOLVED WORKSFORME

(SeaMonkey :: MailNews: Message Display, defect)

Description

[awnuk]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624 Netscape/7.1 (ax)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624 Netscape/7.1 (ax)

I'm getting the following error message "An error occurred while creating
a message compose window. Please try again" on the attempt of creating new mail.
New mail window never pops. I'm using w2k, 7.1, and POP.

Reproducible: Always

Steps to Reproduce:
1. press compose button

As a result I see error message window with
  "An error occurred while creating a message compose window. Please try again"
Actual Results:  
I see error message window with
  "An error occurred while creating a message compose window. Please try again"


I should get new message window, which never shows up.

Comment 1

[Matthias Versen [:Matti]]

Reporter:
Can you please create a new, additional test profile and try it again with this
profile  ?

Comment 2

[awnuk]

It works with a new profile.

Comment 3

[Matthias Versen [:Matti]]

Can you now please do this :
close netscape and find your non-working profile (see the Mozilla.org 1.4
Release notes for the path on your system)

Now move the file "xul.mfl" in your profile to another directory (that we can
exame it if it's broken)

Start Netscape and try it again.

if that doesn't work, move all files in profile\chrome\*.* to another location.

Comment 4

[Matthias Versen [:Matti]]

wfm