213851 - cannot backup user certificate

Status: RESOLVED DUPLICATE of bug 208915

(Core Graveyard :: Security: UI, defect)

Description

[GFV]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4b) Gecko/20030516 Mozilla Firebird/0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4b) Gecko/20030516 Mozilla Firebird/0.6

On Mozilla Firebird 0.6 or Mozilla 1.4, when I go to Certificate Manager (using
TILO on Firebird), I cannot backup my (own) user certificate. I receive the
message "Failed to create the PKCS #12 backup file for unknown reasons"

Reproducible: Always

Steps to Reproduce:
1.On Firebird Tools->More Options->TILO: Certs->Manage certificates, or
chrome://pippki/content/certManager.xul. On Mozilla
Edit->Preferences->Privacy->Certificates->Certificate Manager
2.Select the certificate to backup
3.Click either on backup or backup all and select file, and passwords.

Actual Results:  
I receive the message "Failed to create the PKCS #12 backup file for unknown
reasons" on Firebird, and similar message on Mozilla 1.4(translated to spanish)

Expected Results:  
Export the certificate to a PKCS # 12 file

The certificate appears on Certificate Manager, but it's certificate name is on
blank. 
The certificate is valid, generated from FNMT (spanish certification authority.
See ceres on www.fnmt.es)
The certificate was generated on Mozilla Firebird
The certificate is valid, and works.
Certificates for other people from the same CA appears with Certificate name on
Mozilla Firebird
Certificate generated twice (i.e. emited, downloaded, name blank, I cannot
export, revoked, emited new certificate, downloaded, check name blank, check
cannot export, , copy .db files to mozilla 1.4, check same errors, filled this bug)
More details on demand

Comment 1

[GFV]

I've realized that my name it's a bit long(Full name is Gonzalo Iñigo Fernández
Victorio Arevalo), and so, certificate name could be too long, and maybe that's
the problem that's is causing the certificate name to be blank, and that the
certificate cannot be exported.

Also, of the two checks written above, the first one was in one computer and the
second was in another computer (->two different computers)

Comment 2

[Matthias Versen [:Matti]]

-> PSM 

Comment 3

[morch]

I have exactly the same problem using Mozilla 1.3 / Linux Mandrake 9.1. My
certificate was provided by TDC - a Danish telecom company and Certifying
Authority. This certificate was an Oces certificate.

I wonder if this bug has something to do with extended characters in the user
name. My name is not long like the one of GFV. However it contains non-ASCII
characters too, as my name is: Jesper Mørch.

Comment 4

[GFV]

Same with Mozilla 0.6.1

Comment 5

[GFV]

Oops. I meant, "Same with Mozilla Firebird version 0.6.1"

Comment 6

[GFV]

The same error is present in Netscape 7.1 and Mozilla 1.5 alpha [Mozilla/5.0
(Windows; U; Windows NT 5.0; en-US; rv:1.5a) Gecko/20030718]

Comment 7

[GFV]

After revoking the certificate, regenerating it with Internet Explorer v6.0,
exporting as .pfx, and trying to import it in Mozilla Firebird 0.6.1 (without
deleting the revoked one), I get an error. Screen attached. 

Comment 8

[GFV]

Attachment: Screen of the error importing

Also you can see the certificate name blank.

Comment 9

[Henrik Gemal]

dupe

*** This bug has been marked as a duplicate of 208915 ***