Closed Bug 214317 Opened 22 years ago Closed 22 years ago

e-mails are being sent in plain text, even though HTML is selected in preferences

Categories

(MailNews Core :: Composition, defect)

x86
Windows 2000
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 187064

People

(Reporter: chris.ramirez, Assigned: sspitzer)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.1) Gecko/20020826 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.1) Gecko/20020826 Mozilla is ignoring apostrophies, bolding, underlining, large fonts, colors, etc. when you select them in the composition. I have re-checked (numerous times) my settings in preferences - nothing has been changed. Instead of bolding (for example) it puts an * at the beginning and end of the text you want bolded. It puts in other symbols for underlining, italics, etc. This makes the messages look bad - especially when you are sending them to your superiors. Even if you cut and paste a Word document, Mozilla ignores the settings in that document and sends the message in plain text. BTW- your "problem reporting" is VERY overwhelming for the average user, like me. Makes you feel like if your not a developer then your problem is not important enough to be considered. Reproducible: Always Steps to Reproduce: 1. 2. 3. Expected Results: I expected the recipients of my e-mail to see the e-mail exactly as I wanted it to look - with bolding, underlining, italics, etc... I also expect my Word doc that I cut and pasted in the text to look exactly like the original document.
This isn't really a browser bug...
Assignee: dom_bugs → sspitzer
Component: DOM HTML → Composition
Product: Browser → MailNews
QA Contact: desale → esther
Chris Ramirez: it appears you are using Mozilla 1.1. Mozilla 1.4 has been out for over a month at this point. Please do not file bugs against old versions. If you are using 1.4 and still seeing this problem, what are your settings for Preferences|Mail&Newsgroups|Send Format ?? Please see these bugs: bug 157346, bug 187064. (Read them carefully, they are somewhat confusing.) If your problem is the same as one of those, please mark this bug as a duplicate of that one.
No response from reporter, marking as dupe. *** This bug has been marked as a duplicate of 187064 ***
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → DUPLICATE
Product: MailNews → Core
Product: Core → MailNews Core
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