Closed
Bug 215800
Opened 21 years ago
Closed 19 years ago
accounts lost when informed about participating in the mozilla project
Categories
(SeaMonkey :: MailNews: Account Configuration, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 193638
People
(Reporter: schmu_20mol, Unassigned)
References
Details
(Keywords: dataloss)
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3) Gecko/20030312 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3) Gecko/20030312 after mozilla starts to inform me about the participating options in the mozilla-project all my accounts mail accounts have vanished Reproducible: Didn't try Steps to Reproduce: 1. 2. 3.
Comment 1•21 years ago
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Does this happen frequently ? Do you use a virus scanner like PC Cillin or Do you get this after a system or Mozilla crash ?
Reporter | ||
Comment 2•21 years ago
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it happened once for now without any prior crashes of mozilla/my system - what made me feel funny was that it was directly after mozilla invited me to participate in the project...haven't checked for viruses yet
Comment 3•21 years ago
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i mean : DO you use the virus scanner application "PC CILLIN" on your system ? You lost the file prefs.js in your profile. (you can create a backup and put it back if you get this). Mozilla will show you the Mozilla.org start page if the prefs.js is empty (Mozilla creates a new empty file..)) and of course the Account Infoormations are lost because they are also stored in this file.
Reporter | ||
Comment 4•21 years ago
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nope I never used PC Cillin...thx for the info about backing-up my profile
Comment 5•21 years ago
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I have had the same problem. Windows XP machine, and yes I do run PC-cillan. Thanks for the hint on prefs.js. Is there any way to recover the emails that were still undeleted on the system?
Comment 6•21 years ago
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yes, copy the mail file to your new Account profile\mail\Account_old_and_not_used\inbox. -> profile\mail\Account_new\inbox2. (don't overwrite the exitsing inbox, rename it and only copy the files without extension) You should do this for PC Cillin: exclude the profile directory form the scan
Updated•20 years ago
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Product: Browser → Seamonkey
Updated•19 years ago
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Assignee: sspitzer → mail
Comment 7•19 years ago
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*** This bug has been marked as a duplicate of 193638 ***
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → DUPLICATE
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Description
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