216061 - pop-account not working

Status: RESOLVED EXPIRED

(MailNews Core :: Networking: POP, defect)

Description

[Christoph Jander]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.5a) Gecko/20030728 Mozilla Firebird/0.6.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5a) Gecko/20030718

Every pop-account creating under mozilla mail (v. 1.3.1 - 1.5alpha) and
thunderbird 0.1 too, seems to connect to the server (several server, additional
software) "connected to server-name ..." and nothing else happen. do the "get
message" after that, the password is asked, in the status-line you can see
"Received 1 of xx messages ...", but no message will be downloaded. the nummer
of the messages is correct. if i get the messages with another mail-program,
mozilla-mail report corretly: There are no new messages. Imap-protocol works
fine. pop-protocol with other mail-programs(The bat!, outlook express, outlook)
works fine. 

Reproducible: Always

Steps to Reproduce:
1. Create several accounts, looking if this depends on the server
2. reinstall mozilla 1.4, 1.3.1, 1.5alpha, always delete the profile
3. install thunderbird 0.1

Actual Results:  
reproduce the bug in every installed version of mozilla (1.3.1;1.4;1.5alpha) and
of thunderbird

Expected Results:  
whether fix it, if it is a bug or suggest something to resolve the problem

the computer works in a network with no own firewall but behind a router from
smc (smc7004fw). with every other mail-program the pop-protocol works fine.

Comment 1

[Matthias Versen [:Matti]]

Do you have something in the socks field in the manual proxy prefs ?
Have you tried a new profile ?
Do you use a firewall on your system itself ?

Can you create a mail log :
http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html

Comment 2

[Christoph Jander]

Hi matti,

i do not edit the prefs in any way. just a new virgin installation.

i tried to delete the profile, i tried varios accounts from varios providers. in
fact i have my own mail-server running cyrus and postfix under linux.

the pc itself has no firewall, it's in the router (smc7004fw).

i try to create some logs.

is it possible that there is something in the registery from previous
installations working against current installation?

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.