hotmail prompts me to enable cookies when cookies have already been enabled




16 years ago
15 years ago


(Reporter: pergi, Assigned: darin.moz)


Windows 98

Firefox Tracking Flags

(Not tracked)




(1 attachment)



16 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.5) Gecko/20031007
Build Identifier: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.5) Gecko/20031007

For some instances, when I log-in to MSN Hotmail, I would get a webpage which
tells me to 'Enable Cookies'. However, by whichever I try to Enable Cookies
(Edit->Preferences->Privacy & Security->Cookies), I still get the same problem.
It's strange that later, when I were to 'reset' my browser by closing and
opening it again (most of the time - I think), I manage to log into hotmail

Reproducible: Sometimes

Steps to Reproduce:
1. Change the Cookies setting (Edit->Preferences->Privacy & Security->Cookies)
to 'Enable all cookies'
2. Log into Hotmail as-per-normal (without checking anything)
Actual Results:  
The problem stated above occurs (Refer to Details)

Expected Results:  
Get me logged in into Hotmail!!!

It stated in MSN's website: "Your Web browser options are currently set to
disable cookies. To use .NET Passport, you must enable cookies." - When I have
already enabled it!!! It works without any problem in Internet Explorer (100%
Fine in MSIE) by the way. And when the 'Help' link is clicked, a small little
box (about 200 by 200 pixel) appears - which reads "This Page Cannot Be Found -
The page you are looking for might have been removed, had its name changed, or
is temporarily unavailable."

Comment 1

15 years ago
Please do the following:

1) check your cookie javascript preferences (Edit->Prefs->Advanced->Scripts&Plugins)

2) check that you're not blocking cookies from the site (the 'cookie sites' tab
under Tools->Cookie Manager)

3) if the above look okay, generate a cookie log for the site (instructions for
windows can be found at,
same idea on linux), and attach it here.


Comment 2

15 years ago
Created attachment 139931 [details]
logfile for this bug

i think hotmail is blocking mozilla. or maybe this is a regresion
WORKSFORME using Mozilla 1.7b
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040403

If this can be replicated with a current build and clean profile, please reopen
this bug.
Last Resolved: 15 years ago
Resolution: --- → WORKSFORME
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