227639 - QuickTime plug-in only shows first page of PDF files; no scroll mechanism provided

Status: RESOLVED DUPLICATE of bug 19118

(Core Graveyard :: Plug-ins, defect)

Description

[Paul Seelig]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.5) Gecko/20031007
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.5) Gecko/20031007

When a multipage pdf document is requested, a new browser window is launched,
the quicktime logo shows up in the middle of the window, and the first page of
the pdf document is loaded. There is no scroll bar on the right that would
permit moving to the second page.  Page down or the down arrow do not move to
the second page. The only way to see the complete document is to save it to a
file, and separately launch Preview or Acrobat.  If I try to force use of
Preview or Acrobat by assigning "application/pdf" as the helper application,
Mozilla tells me it will handle a pdf document, unless the sending page
specifically requests another application to handle.

Reproducible: Always

Steps to Reproduce:
1. Launch Mozilla
2. Find a web site with a multipage pdf document, and request it to be loaded.
3. Notice new browser window, quicktime logo briefly in center, first page of
pdf is loaded


Actual Results:  
First page of pdf document is loaded, no scroll bar on window or any other
apparent way to move to the second page of the pdf document.

Expected Results:  
Allowed the additional pages of the pdf document to be accessed.

Comment 1

[Greg K.]

Well, I can't seem to get Moz to use the QT plug-in for PDFs. Although it's
enabled in the plug-in MIME settings, application/pdf doesn't show up in
about:plugins in the QT section. Hm.

Anyway, reassigning to Plug-Ins to start, and revising summary.

Comment 2

[Jo Hermans]

In my browser (build 2003120505 on Mac OS X 10.2.8), application/pdf files
aren't handled by the QT-plugin, but open directly in preview or Arobat,
depending on your help applications preferences (or you get the dialog the first
time). Greg is right, the mime-type isn't mentioned in on the about:plugins
page. It can be configured in the system preferences, but it defaults to off.

I think that the reporter has switched on the PDF-support in the system
preferences (see Quicktime -> Mime -> Image). The fact that the plugin provides
a no scrolling mechanism can also be seen when opening huge TIFF-files. And it's
not Mozilla's bug, it's the plugin that doesn't support huge images or
multi-page documents (unlike the Acrobat plugin for example).

Comment 3

[Paul Seelig]

In my browser I'm not able to have either Preview or Acrobat handle the pdf
file.  In trying to determine the cause, the preference for Quicktime>MIME>Image
was both turned on and off, but the result is the same.  When a pdf file is
requested, the quicktime logo appears in a new window for about 1 second,
disappears, and the first page of the pdf file shows up.  There is no scroll bar. 

Before upgrading to version 1.5, Preview would handle all the pdf files.  Now
Mozilla tells me it will handle the pdf files, and it isn't possible to have
pdf's handled by Preview or Acrobat.

Comment 4

[Torben]

Paul, as a work around you could try to install the PDF Browser Plugin from
<http://www.schubert-it.com/pluginpdf/ >.

You might also have to restart your computer for the preference change for
Quicktime>MIME>Image (have not tried myself).

Comment 5

[Paul Seelig]

I upgrade to OS 10.3 (Panther) and I now get a choice as to how to handle pdf
files.  I didn't change any preferences, but it now at least allows me to use
Preview.  I have not checked to see if Mozilla handles the pdf files correctly.

Comment 6

[Torben]

Since the described behaviour is a bug in the plug-in and not Mozilla, I belive
the realbug is that there is noway to specify whatplug-in to use from within
Mozilla, which makes this a dupe of bug 19118.

*** This bug has been marked as a duplicate of 19118 ***