Prompt before converting HTML original to plain text on Reply, Forward Inline

RESOLVED WONTFIX

Status

MailNews Core
Composition
--
enhancement
RESOLVED WONTFIX
14 years ago
4 years ago

People

(Reporter: Heiko Adams, Unassigned)

Tracking

(Blocks: 1 bug)

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

14 years ago
User-Agent:       
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.6) Gecko/20040206 Firebird/0.7+

If I want to reply or forward an html formated mail with option "compose message
in html format" disabled, the mail is converted to plain text.

Reproducible: Always
Steps to Reproduce:
1.Disable option "compose message in HTML format"
2.Get an HTML formated mail
3.Press the reply or forward button

Actual Results:  
Mail is converted to text format

Expected Results:  
Mail should stay in html format or mailnews should ask if the mail should be
converted to plain text.

Comment 1

14 years ago
Heiko Adams: there are ways to get what you want with the current program.

When replying to an HTML message and you want the reply to be HTML, hold down 
the shift button when you click the Reply button.  (If your default composition 
mode is HTML, holding down the shift will open the reply in plain text.)

When forwarding an HTML message, use Forward As Attachment.  (Anything you add 
to the message will be in a regular plain-text body.)

If instead you want to be able to edit the content of the forwarded message, use 
Edit As New (which always edits the message in its original format).


The program is working as designed.  I am changing this bug over to be a 
request-for-enhancement for this point in the original report:

> mailnews should ask if the mail should be converted to plain text.

This seems like a reasonable request.


See also bug 229117.
Severity: normal → enhancement
Component: Mail Window Front End → Composition
OS: Windows 98 → All
Hardware: PC → All
Summary: Forwarding or replying HTML Mail doesn't work correct → Prompt before converting HTML original to plain text on Reply, Forward Inline

Comment 2

14 years ago
> Mail should stay in html format

Impossible, because you disabled HTML composition. IMO, a prompt would be
useless, too, because the user chose against HTML.

Note: You *do* get a prompt on Send time with the default settings (for mail).

Comment 3

14 years ago
(In reply to comment #2)
> > Mail should stay in html format
> 
> Impossible, because you disabled HTML composition. IMO, a prompt would be
> useless, too, because the user chose against HTML.

Where do you come up with this "impossible"?  I can *easily* get an HTML- 
formatted reply, despite my setting for Compose As Plain, simply by holding the 
Shift while clicking Reply -- so "disabl[ing] HTML composition" is obviously 
not, in and of itself, a barrier.  (But that's not so easy for Forward Inline, 
due to bug 254931.)

Further, I seriously doubt that it is "impossible" to get Mozilla to check the 
display-mode of the message before initiating the compose window with the reply 
or inline-forward -- after all, that's exactly what happens with Edit As New.

As for its usefulness, such a feature would be a step towards preventing the 
problem seen in bug 2903 -- altho fixing bug 180997 would be even better.


> Note: You *do* get a prompt on Send time with the default settings (for mail).

Are you talking about the prompt for "some recipient not listed as Prefers HTML, 
so what do I do now?" ?  That has nothing to do with this request.

Comment 4

14 years ago
> I can *easily* get an HTML-formatted reply, despite my setting for
> Compose As Plain, simply by holding the Shift while clicking Reply

Sure, but then you explicitly circumvent your own choice of preference. This
trick is a mainly a debugging feature. If the user says "plaintext editor", then
the assume is the user wants only that, no matter what the sender chose.

> Are you talking about the prompt for "some recipient not listed as
> Prefers HTML, so what do I do now?" ?

I did. If you don't change the defaults, we usually send plaintext, but ask to
send HTML, if there is a reason, and forwarding an HTML mail is such a reason.
In other words, we already satisfy the summary ("Prompt before converting HTML
original to plain text on Reply, Forward Inline") - unless of course the user
explicitly chose otherwise by setting a pref, which is what this user did.
Product: MailNews → Core
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

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This bug has been automatically resolved after a period of inactivity (see above
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Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → EXPIRED

Comment 7

12 years ago
*** Bug 325322 has been marked as a duplicate of this bug. ***

Updated

12 years ago
Status: RESOLVED → UNCONFIRMED
Resolution: EXPIRED → ---

Comment 8

12 years ago
Confirming this based on the dupe.  However, see bug 216132 comment 30 & 31, which I think is a better approach.  Also, the comment prior to that points 
to an extension which apparently provides a prompt.
Status: UNCONFIRMED → NEW
Ever confirmed: true

Comment 9

11 years ago
The original problem still occurs with Thunderbird 1.5.0.10 and 2.0 under XP Pro SP2. If you're configured to compose plain text messages but want to forward inline a HTML message there is no way to preserve both the HTML and the headers. Holding down the shift key while pressing forward hasn't worked for ages. Your only option is edit as new, which loses the headers, and most users don't consider forwarding.

The bug is marked as an enhancement. I don't believe thats accurate since that reclassification was based on holding down the shift key working. Should I file a separate bug report complaining that the shift key has no effect on forwarding? My impression from the mozillaZine forums is that whats important is that you be able to forward HTML, not whether you get asked would you like that converted to plain text. 

I always compose new messages using plain text messages but receive some HTML messages (such as newsletters) which I read as HTML messages. From my viewpoint I lose data if I forward them and they're converted to plain text. I don't consider not losing data to be an enhancement. 
sorry for the spam.  making bugzilla reflect reality as I'm not working on these bugs.  filter on FOOBARCHEESE to remove these in bulk.
Assignee: sspitzer → nobody
Filter on "Nobody_NScomTLD_20080620"
QA Contact: esther → composition
(Assignee)

Updated

10 years ago
Product: Core → MailNews Core
(Reporter)

Updated

9 years ago
Severity: enhancement → normal
Summary: Prompt before converting HTML original to plain text on Reply, Forward Inline → Unable to reply or forward inline htm messages when html composition is disabled
(Reporter)

Updated

9 years ago
Summary: Unable to reply or forward inline htm messages when html composition is disabled → Unable to reply or forward inline html messages when html composition is disabled

Comment 12

9 years ago
Heiko, please leave the summary at "Prompt before converting HTML original to plain text on Reply, Forward Inline".
Severity: normal → enhancement
Summary: Unable to reply or forward inline html messages when html composition is disabled → Prompt before converting HTML original to plain text on Reply, Forward Inline

Comment 13

6 years ago
Bug 306303, albeit somewhat fuzzy, might be interesting in this context, too.

Updated

5 years ago
Blocks: 889315

Comment 14

4 years ago
Seems that the bug has been re-introduced in 2.22 !!!

Comment 15

4 years ago
This bug makes as requested makes no sense. If the user specifically chose the plaintext email editor, then we shouldn't override or even second-guess his choice just because he received and replies to an HTML email. HTML emails are very frequent these days. If you want the HTML editor, then don't disable it.

WONTFIX

Please note that the HTML editor can send plaintext emails, and you can switch the choice while you edit. The plaintext editor inherently (!) can't do that.

If you use the plaintext editor, then you're typically an advanced user. If you want it for some mails and not others, then use the trick of holding SHIFT while clicking Reply or Write.
Status: NEW → RESOLVED
Last Resolved: 12 years ago4 years ago
Resolution: --- → WONTFIX

Comment 16

4 years ago
I used to use the Shift+ but with the latest 2.2x versions, that no longer works. 
If it could be re-instated, that would solve the problem.
Duplicate of this bug: 937467
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