Closed Bug 234998 Opened 20 years ago Closed 20 years ago

Can not reply to a forwarded mail , inconsistent button/context menu

Categories

(MailNews Core :: Composition, defect)

x86
Windows 2000
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 204350

People

(Reporter: temp1, Assigned: sspitzer)

Details

User-Agent:       
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; de-AT; rv:1.6) Gecko/20040113

I am not able to reply to a message which has been forwarded to me as an
attachment. As far as I found out, this is by design. The corresponding buttons
(reply, reply-to-all, forward) are greyed-out in the forwarded-mail-window. But
when I right-click into the message, I can choose "reply" or "reply-to-all" etc.

Doing so results in an error window saying "An error occured while opening a
window for composing a message. Please try again." NOTE: This is a raw
translation from my german language pack, but you should get the idea.

As far as we are concerned in our company, we would really like to be able to
reply to forwarded messages, because sometimes a customer is asking the wrong
guy in our team. Then we forward the mail to the right team member and he/she
then is not able to reply directly. 

But, anyways, it is inconsistent to be able to choose a feature in context menu
while not being able to choose it by using buttons (or menus).



Reproducible: Always
Steps to Reproduce:
1. open a mail containing a forwarded mail as attachment
2 [details] [diff] [review]. open the attached forwarded mail
3. right-click into the message text and choose "reply to sender"

Actual Results:  
An error message appears saying that there was an error while trying to open a
new ompose-message window

Expected Results:  
open a new compse message window with quoted text from the forwarded mail
Whiteboard: DUPEME

*** This bug has been marked as a duplicate of 204350 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
Product: MailNews → Core
Product: Core → MailNews Core
Cleanup *dupeme* whiteboard flag from bugs that are marked as Resolved Duplicate!
Whiteboard: DUPEME
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