Closed Bug 235349 Opened 21 years ago Closed 20 years ago

New message flag doesn't clear on a folder when using a mail filter

Categories

(MailNews Core :: Filters, defect)

1.0 Branch
x86
Windows 2000
defect
Not set
trivial

Tracking

(Not tracked)

RESOLVED EXPIRED

People

(Reporter: mattmc3, Assigned: mscott)

Details

User-Agent: Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.6) Gecko/20040206 Firefox/0.8 If mail is received and a message filter moves the message to another folder and clears the message flag, the folder still appears bold as if there is still an unread message in that folder. Reproducible: Always Steps to Reproduce: 1. Set up a mail filter that moves a message to another folder and then clears the message flag. 2. Send a test message that will meet the filter criteria. 3. Watch as the messages get flagged as read, but the folder still appears bold as if there are unread messages in it.
I set up a filter which moves the mail from an IMAP account to a local folder and set it as read. The message is moved to the local folder, but it remains unread. The folder is bold as it has an unread message.
Reporter (MattMc3): you say "the folder appears bold" -- does it also show the number after the folder name, e.g. "(1)"? Or just bold? If just bold, see the recent discussion bug 201917. I'm not sure if this is a dupe of that problem; that bug has gone off on a tangent that I believe is unrelated to the original problem. If the number appears, that implies that the message actually *is* unread, altho you say "Watch as the messages get flagged as read." See bug 254589. Frivolt Gyuri, I think that is the bug you are describing, as well.
I have reproduced this bug independently. It appears as described - and is quite annoying! The folder name appears in bold, with the bracketed number, as if the folder contains unread messages. Viewing the folder reveals no unread messages, and refreshes the folder name so it is no longer bold. I can find no other way to force the folder name to display correctly. This bug manifests itself when moving messages to an IMAP store folder, as well as to a local folder as reported in Comment #1.
I had this problem with Thunderbird 0.7 and currently have it with Thunderbird 1.0 (20041206). OS is Win2k Pro, SP4. I have one IMAP account. All mail received on that account is filtered and delivered to various local folders. When a message arrives: 1. I receive a taskbar notification and sound. 2. Both the IMAP folder and the local folder show the "new mail" icon. The IMAP folder shows no message count. 3. I click on the local folder and its icon changes back to normal. The Taskbar icon is still there. 4. When I click on the message it is marked as read. 5. The IMAP folder still shows the new mail icon and the taskbar new mail icon is still there. 6. Only when I click on the IMAP inbox folder does the taskbar icon go away. If I click on the IMAP inbox first and clear its "new message" state, I still need to click on the local folder and view the message for the taskbar icon to clear. Audible new message alerts and taskbar animations do not work until both folders are manually "cleared" as above.
Component: Account Manager → MailNews: Filters
Product: Thunderbird → Core
Version: unspecified → 1.0 Branch
This is an automated message, with ID "auto-resolve01". This bug has had no comments for a long time. Statistically, we have found that bug reports that have not been confirmed by a second user after three months are highly unlikely to be the source of a fix to the code. While your input is very important to us, our resources are limited and so we are asking for your help in focussing our efforts. If you can still reproduce this problem in the latest version of the product (see below for how to obtain a copy) or, for feature requests, if it's not present in the latest version and you still believe we should implement it, please visit the URL of this bug (given at the top of this mail) and add a comment to that effect, giving more reproduction information if you have it. If it is not a problem any longer, you need take no action. If this bug is not changed in any way in the next two weeks, it will be automatically resolved. Thank you for your help in this matter. The latest beta releases can be obtained from: Firefox: http://www.mozilla.org/projects/firefox/ Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html Seamonkey: http://www.mozilla.org/projects/seamonkey/
This bug has been automatically resolved after a period of inactivity (see above comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → EXPIRED
Product: Core → MailNews Core
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