235401 - Unable to send email over anTLS secured smtp connection

Status: RESOLVED INVALID

(MailNews Core :: Networking: SMTP, defect)

Description

[Jan Luehr]

User-Agent:       
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.6) Gecko/20040123 Debian/1.6-1.he-1

Greetings,

situation: 
Server: Debian Woody Exim-tls Server. Standard configuration, but clients have
to use SSL.
Client Mozilla 1.6 with Windows (haven't checked the other os'es)
Problem:
When trying to send an e-mail with smtp auth throug a TLS secured connection,
mozilla complaints:
"Serverantwort: 454 TLS temporär nicht verfügbar Port 25 SSL Ja" in the german
version. I haven't checked the english text, but it might mean:
TLS temporarily unavialeble.
This is not a server issue, 'cause KMail  and Mozilla 1.5 are able to send mails
in the described scenario.

Regards. J.Luehr

Reproducible: Always
Steps to Reproduce:
1.Pick an tls-smtp-server with smtp-auth (e.g. woody with package exim-tls)
2.Try to send an E-Mail
3.

Actual Results:  
The error occured.

Expected Results:  
The mail ought to be send.

none.

Comment 1

[Christian Eyrich]

Jan, did you try to send messages over the GMX mail server with secure
connection TLS enabled? I do it all the time without trouble.

If a server answers to our STARTTLS command with anything else than 220 we will
either simply disconnect with error message saying "Could not connect to server"
or something like that (if TLS is selected) or we just continue without TLS (if
TLS, if available is selected).

I can't see when we show the servers answer if it gives a non 220 response.
Please attach us a communication log of this here. See
http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#smtp how to
create one.

Comment 2

[Christian Eyrich]

Closing bug as invalid.
Problem was Norton Antivirus monitoring the connection and issued the 454 answer
to Mozilla in response to our STARTTLS.