237184 - Mozilla Mail crashes in msgdb.dll (msgbsutl.dll) when I close it after using 100% CPU after downloading a lot of mail and restarting

Status: RESOLVED EXPIRED

(MailNews Core :: Backend, defect)

Description

[Jure Repinc (JLP)]

I just downloaded huge ammount of mail messages that were left on the server (a
bit more then 21000 mail messages). They downloaded just fine and after long
process of chacking and marking them as spam it all seamed to be ok. But it
looks like on another automatic download of new mail Mozilla got stuck in spam
checking and didn't automatically move the marked spam mail into the junk
folder. It also didn't do that if I manualy marked a message as spam. Everything
in Mozilla (browser window also) stoped responding to my actions. I then decided
to close Mozilla. It closed all windows but the mozilla.exe process was still
runing. I then decided to kill it. But now when I try to start mozilla mail it
doesn't display any messages and only starts using 100% of CPU (AMD Athlon 64
3000+). I let it for a few minutes but nothing happens. If I then close this
mail window Mozilla crashes in msgbsutl.dll. Windows crash report window says this:
szAppName : mozilla.exe     szAppVer : 1.7.20040.31108     
szModName : msgbsutl.dll     szModVer : 1.7.20040.31108     offset : 0000a22c

Comment 1

[Jure Repinc (JLP)]

I forgot to mention that I'm using Windows XP with SP1 and Mozilla nightly
2004031108.

Comment 2

[Jure Repinc (JLP)]

I once again tried to download the same email messages and now Mozilla stopped 
responding right after the first fetching of the mail while it is marking mail 
as spam and automatically moving it to Junk folder. When it stopps responding 
all the downloads that were in process in Download Manager stopped. And if I 
move the mouse over the little icons in the lower left corner of Mozilla window 
all icons disappear and only ChatZilla icon remains.

Comment 3

[Jure Repinc (JLP)]

It all looks like as if Mozilla would be runing out of resources or something. 
Menus also begin to loose images and some other buttons like Search too. There 
are also no more submenus.

Comment 4

[Jure Repinc (JLP)]

OK I now tried for the third time. I now disabled Junk mail controls and mail 
downloaded just fine. Then I closed Mozilla completely and then reopened 
Mozilla Mail and it imidiately started using 100% of the CPU when it should 
show the Inbox folder with 21000 e-mails.

Is there any way I could help you in finding in which function it is spending 
all the CPU functions?

Comment 5

[Jure Repinc (JLP)]

Attachment: NSPR Log

I got this log when runing this from command line:
set NSPR_LOG_MODULES=all:5
set NSPR_LOG_FILE=d:\Work\Mozilla.log
start mozilla -mail

Comment 6

[Jure Repinc (JLP)]

I'm also changing summary as now it always crashes in msgdb.dll.

Comment 7

[Jure Repinc (JLP)]

Still the same problem with 2004031508.

Comment 8

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 9

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.