239469 - Browser crashes, computer restarts, and all bookmarks are gone.

Status: RESOLVED DUPLICATE of bug 193749

(SeaMonkey :: Bookmarks & History, defect)

Description

[mark stynsberg]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040206 Firefox/0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040206 Firefox/0.8

When closing the browser, it sometimes crashes (the computer crashes and
automatically restarts).  All of my bookmarks are gone except for the ones
imported from Internet Explorer.  Is there a way to prevent this?  Is there a
way to copy all of my bookmarks so they will be easy to replace in case  we
crash again? 

Reproducible: Sometimes
Steps to Reproduce:
1.It used to happen very often when closing with the "x" in the upper right hand
corner
2.It has happened 2 times in the last week when closing with "close" in the File
column 
3.It seems to happen especially when closing several screens quidkly, maybe they
are not completely loaded?

Actual Results:  
The computer shuts off and restarts.  When using the browser after this happens
all of my bookmarks are gone except for the ones that were imported from I.E. 
This same thing happened with Firebird also.  This probably happens about twice
a week.  Otherwise I love firefox.  Internet Explorer is unusable there are so
many pop-ups.

Expected Results:  
Most of the time the browser stops OK.  Is there a way to save my bookmarks so
if it happens again I will have a copy of the bookmarks?

Comment 1

[Frederic Bezies]

Normally, under Windows NT4/2000/Xp/2003, only drivers can crash a computer.

What is your PC graphic driver ? And your other components ?

Thanks.

Comment 2

[Kadir Topal [:atopal]]

First of all: yes, there is a way to save your bookmarks: Try File | Export...
in the Bookmarkmanager. Then: Please change the component to Firefox, as we
don't know if this happens in Seamonkey too. And the severity should be raised
to critical, since data is lost. Very important: Please add: dataloss as a
keyword in the keyword field.

Comment 3

[Smart]

Hi all,
i'm not claiming that i have seen Mozilla crash my machine(s). But what i have
seen several times now all in all is that when for whatever reason the computer
crashes while Mozilla is open (not necessarily in use), there is a decent
probability that after restartof the system, the bookmarks and possibly other
setting like email accounts are gone.
This happened to me on W2K and Linux.

Comment 4

[Andreas Kunz]

There are many bugs reported about such problems already, I chose bug 193749 to
dupe against. There might be closer ones, but as long as they are filed it does
not really matter to which this one is duped...

*** This bug has been marked as a duplicate of 193749 ***