239561 - Clicking URL link in email from Outlook 2003 opens "Locate Link Browser" pop-up window

Status: RESOLVED DUPLICATE of bug 246078

(Firefox :: General, defect)

Description

[u116418]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040402 Firehawk/0.8.0+ (Lohvarn)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040402 Firehawk/0.8.0+ (Lohvarn)

Verified with official 04/03/2004 nightly.

Reproducible: Always
Steps to Reproduce:
1. Set IE as the default browser, then close Outlook, IE and Firefox.
2. Unzip Firefox 0.8 04/01/2004 or 04/02/2004 (not sure when it started) and
launch it. Set it as the default browser.
3. Open an email in Outlook 2003 which contains a URL. Click the URL.
Actual Results:  
Firefox opens the link, but Outlook 2003 also pops up a window requesting for
you to find the link browser. This problem originally affected Netscape 6.2 and
is discussed in MS KB article 821692 at:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;821692

If you point it Outlook to Firefox, next time you click a link in an email
within Outlook 2003, Firefox will open the link twice. If you use TBP, this
results in Firefox opening the link in 2 tabs.

Expected Results:  
Firefox should only open the link once and Outlook 2003 should not prompt for
you to choose a Link Browser.

A workaround is to unzip a Firefox nightly from 02/28/2004, set that one to be
the default Internet browser, then put the latest nightly back over it. Outlook
2003 behaves as expected and does not prompt for you to Locate Link Browser.

Comment 1

[u116418]

Attachment: Fix for advanced.system.supportDDEExec = false

The bug only shows up when advanced.system.supportDDEExec is set to false and
you make Firefox the default browser. For that situation I have made the DDE
message blank, and I also made the application name Firefox in both cases.

Comment 2

[u116418]

Attachment: Cleaner, and now takes care of HTTPS also.

Comment 3

[u116418]

Attachment: Rookie mistake.

Sorry for the bugspam.

Comment 4

[u116418]

Comment on attachment 147698 [details] [diff] [review]
Rookie mistake.

Still only a workaround because the error will show up once, but not any
subsequent times.

Comment 5

[Holger Eilhard]

I have the same problem using 0.9 on two different systems using either Outlook
XP, Outlook 2003 and SharpReader (these were the ones I found at first look).
With 0.8 the problem does not occur to me.

Comment 6

[Sjoerd Visscher]

I've also got this since 0.9.
And it's not only Outlook.

I have a links toolbar in my taskbar, and when I click a link it sais "Windows
cannot find 'http://www.etc...'. Make sure you typed the name correctly, and
then try again. To search for a file, click the Start button, and then click
Search."

Firefox still correctly opens the link.

Comment 7

[Holger Eilhard]

I'm not sure but IIRC the problem wasn't there in 0.9rc?

Comment 8

[Rob Robason]

Possibly related: When I click a URL in an Outlook 2003 message, I don't get the
error message, but now the system launches two instances of Firefox 0.9 on the
same URL.

Comment 9

[Holger Eilhard]

This happens when setting the firefox.exe in the dialog box that comes up.
Really annoying bug.

Comment 10

[Stebs]

This seems to be duplicate of Bug 246078:
http://bugzilla.mozilla.org/show_bug.cgi?id=246078

Comment 11

[Holger Eilhard]

Removing all 4 entries in the http/https/ftp DDE fields and setting open as the
default action solved the problem for me. Version 0.9 is now working fine.

Comment 12

[Chris Gonyea]

I am also experiencing this bug.

Firefox 0.9
Outlook 2003
Windows XP SP1 with all patches

Comment 13

[Michael Schmidt]

Same as comment 12; Windows XP Professional and Office 2003 Professional, both
updated weekly. Unable to locate the "4 entries" suggested by comment # 11.

Comment 14

[Jonescrazi]

Having this same problem with Windows XP SP2 RC2, Firefox 0.9, and Outlook 2003

Comment 15

[Holger Eilhard]

Did you try this:
> Removing all 4 entries in the http/https/ftp DDE fields and setting open as
> the default action solved the problem for me. Version 0.9 is now working fine.

Comment 16

[Frank Burleigh]

I am also now seeing this (XP, fox nightly and .9 latest, Office 2003).  I did
not see it in the released .9.

Holger, would you please elaborate *where* you changed the protocols' settings?
 I believe you mean in regedit, HKCR, but am not sure the settings.

Comment 17

[Holger Eilhard]

Sorry, I currently only have a German version of XP here: In an explorer window,
go to extras (I believe this is tools in US), the folder options, third tab
(filetypes), and then select for example "URL:HTTP". Then click Advanced. Select
"open" action and edit, there you'll find the 4 DDE fields.

Comment 18

[Michael Schmidt]

Oops, I promised Holger I'd give the English version and it slipped my mind. In
English, the pathway is "Windows Explorer => Tools => File Options" and the rest
as Holger suggests. Delete whatever's in the last four (DDE) options. Not a
registry job. Though in the English version (at least) the "http" and other
protocols are spelled out. Hope it works as well for you as me.

Comment 19

[tom.summers]

(In reply to comment #18)
> Oops, I promised Holger I'd give the English version and it slipped my mind. In
> English, the pathway is "Windows Explorer => Tools => File Options" and the rest
> as Holger suggests. Delete whatever's in the last four (DDE) options. Not a
> registry job. Though in the English version (at least) the "http" and other
> protocols are spelled out. Hope it works as well for you as me.

Two things that tripped me up a bit. One little thing on XP it is "Windows
Explorer => Tools => Folder Options => File Types".  Second the "fix" had no
affect because I was reading articles linked to WashingtonPost TechNews daily
email. WashingtonPost was using "HTTP: Hyper Text Transfer Protocal with
Privacy". This option didn't have iE stuff in the four DDE fields; the only
problem was the DDE Application was MODZILLA. This caused firefox to start when
the link was clicked on, but after a bit fail with a timeout error. Changing the
DDE application to FIREFOX fixed this problem and now all works fine for me.
Looks like a few more things are required when the default browser is set,
Modzilla gets a bit more right than FireFox, but both miss some of it.

Comment 20

[(not currently active) Ted Mielczarek]

The fix mentioned in bug 246078 fixes this.  Why didn't anyone dupe this earlier?

*** This bug has been marked as a duplicate of 246078 ***

Comment 21

[Mikael Parknert]

Comment on attachment 147698 [details] [diff] [review]
Rookie mistake.

clearing review request on resolved bug