239638 - XML-based attachments cause Mozilla to hang

Status: RESOLVED DUPLICATE of bug 237947

(MailNews Core :: Attachments, defect)

Description

[Geoff Farrell]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7b) Gecko/20040316
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7b) Gecko/20040316

OpenOffice.org uses XML formats for their document formats.  After attaching a
Writer document (*.swx) to an e-mail and sending, Mozilla hangs after the stripy
pole says it is sending (the current spell-checking dialog just goes blank,
ghosted).  The e-mail is *not* sent.  This does not happen with text (*.txt),
html (*.html) documents.

If an e-mail with a Writer document is on the POP3 server, Mozilla hangs after
the e-mails are downloaded to my computer.  On re-start, it is seen that the
e-mail *did* download.  Any attempt to cause an action on this e-mail (eg, open
or right-click to delete) will cause Mozilla to hang.

All cases of hanging require XKill to remove Mozilla and allow a re-start.  OS
is Mandrake 9.1 + KDE 3.1.0.

Reproducible: Always
Steps to Reproduce:
1. Create a new e-mail
2. Attach an OOo Writer document (*.swx)
3. Click Send
4. After spell check, click send.

1a. With Mozilla not running, have someone send you an e-mail with a Writer
document (*.sxw) as an attachment.
2a. Start Mozilla Mail, click on Get Msgs.

1b. After re-starting Mozilla Mail from step 2a, the offending e-mail should be
visible in the Inbox listing.
2b. click on the e-mail's title in the Subject pane.

Actual Results:  
1. Mozilla hangs. The e-mail is *not* sent.

1a. Mozilla hangs.  The e-mail *is* downloaded

1b. Mozilla hangs.  There is now no way of deleting the e-mail to prevent
further hangs.

Expected Results:  
1. The spell-check window should close, and the e-mail should be sent.
1a. The e-mail should  be received without Mozilla hanging.
1b. The e-mail should be able to be opened, deleted, etc, without Mozilla hanging.

Using theme Orbit 3+1.

Comment 1

[R.K.Aa.]

sounds like a duplicate of bug 237947
Does the hang/freeze also occure with a build from Apr. 1st or later?

Comment 2

[Geoff Farrell]

I forgot to add that the hang also occurs if clicking on the Save button while
composing an e-mail with a .sxw attachment.

After reading bug 237947, I changed my Edit->Preferences->Navigator->Helper
Applications entries for application/vnd.sun.xml.writer from:

Open it with: /home/geoff/.OpenOffice.org1.1.1rc/soffice -writer

to:

Open it with: /home/geoff/.OpenOffice.org1.1.1rc/soffice

ie, to agree with my .mailcap entry.  This resolved the problem in this build.

The first entry is how Writer is called from the KDE menu system. I erroneously
duplicated that.  The second entry is sufficient, as OOo seems to have enough
smarts to work out which module to open with which doc format.  For example, I
had a similar entry to open MS Word .doc files with Writer, and it caused the
same hang.  Changing its Helper Application entry to the same as that above also
fixed the problem.

I think you can put this one down to operator error.

Comment 3

[R.K.Aa.]

*** This bug has been marked as a duplicate of 237947 ***