241663 - Unable to install plug-in

Status: RESOLVED INVALID

(Toolkit :: Downloads API, defect)

Description

[John Williams]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)
Build Identifier: 

The website ADVFN requires a plug-in to be installed to enable one to get a 
live update of share prices.

Reproducible: Always
Steps to Reproduce:
1.Prompted by Mozilla to download plug-in.
2.File downloads from Java website.
3.Mozilla and Windows both try in install plug-in.

Actual Results:  
PC hangs.  Re-boot required.

Expected Results:  
Able to receive live feed from ADVFN.  Feed cuts out after 15-30 seconds if 
not subscribed to website.  

You might have to modify the link to get it to work for you, as it might be 
personal to me.  I suggest you subscribe yourself and download the plug-in.  
Feed works well with Microsoft Internet Explorer.

Comment 1

[Ali Ebrahim]

John, are you using Firefox? Or the regular Mozilla browser?

In either case, can you post the User Agent string? This can be found by going
to the Help menu, and selecting About, and then copying and pasting the long
version string at the bottom.

Comment 2

[Ali Ebrahim]

Can you try this with the latest nightly build of Firefox, using a clean profile?

ftp://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/

Thanks.

Comment 3

[Ali Ebrahim]

It sounds like the site uses Java applets. However, since the reporter hasn't
provided any further info, I'm going to resolve this as invalid. Feel free to
reopen at any time if you can provide more info. Java works for me in Firefox.