Closed
Bug 241947
Opened 20 years ago
Closed 19 years ago
crash [@ nsInputStreamPump::OnStateStop] Crashes while using browser interface to read my "netscape.net" email
Categories
(Core :: Networking, defect, P1)
Tracking
()
RESOLVED
WORKSFORME
mozilla1.8beta5
People
(Reporter: dmclean, Assigned: darin.moz)
References
Details
(Keywords: crash)
Crash Data
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7b) Gecko/20040421 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7b) Gecko/20040421 I have one of Netscape's free email accounts and I use Mozilla to read the email using their browser interface. In both 1.6 and 1.7rc1, I see crashes on a semi-regular basis (two just this morning) while reading my email on this site. This is the only site that I access that seems to have this problem. Reproducible: Sometimes Steps to Reproduce: 1. Get a "netscape.net" account. 2. Log in using their browser interface. 3. Read email messages. Actual Results: Sometimes it works perfectly, sometimes it crashes. This happens both at work (Windows 2000) and at home (Windows XP).
Comment 1•20 years ago
|
||
Please try it with 1.7RC1 and post a Talkback ID from the crash.
Reporter | ||
Comment 2•20 years ago
|
||
TB33040X
Comment 3•20 years ago
|
||
IS this ID from RC1 ? The talkback server can't find the ID :-(
Reporter | ||
Comment 4•20 years ago
|
||
The talkback tool says that it was sent. Too bad it won't let me resend it. When it happens again, I'll post that ID.
Reporter | ||
Comment 5•20 years ago
|
||
TB38165X I'm running 1.7RC1 on Win 2000. I tried to look this ID up and couldn't find it. Either I don't know where to look it up or talkback is misbehaving. Any thoughts?
Comment 6•20 years ago
|
||
0x03168217 nsInputStreamPump::OnStateStop [d:/BUILDS/tinderbox/Mozilla1.7/WINNT_5.0_Clobber/mozilla/netwerk/base/src/nsInputStreamPump.cpp, line 499] nsInputStreamPump::OnInputStreamReady [d:/BUILDS/tinderbox/Mozilla1.7/WINNT_5.0_Clobber/mozilla/netwerk/base/src/nsInputStreamPump.cpp, line 340] nsInputStreamReadyEvent::EventHandler [d:/BUILDS/tinderbox/Mozilla1.7/WINNT_5.0_Clobber/mozilla/xpcom/io/nsStreamUtils.cpp, line 215] PL_HandleEvent [d:/BUILDS/tinderbox/Mozilla1.7/WINNT_5.0_Clobber/mozilla/xpcom/threads/plevent.c, line 674] PL_ProcessPendingEvents [d:/BUILDS/tinderbox/Mozilla1.7/WINNT_5.0_Clobber/mozilla/xpcom/threads/plevent.c, line 612] _md_EventReceiverProc [d:/BUILDS/tinderbox/Mozilla1.7/WINNT_5.0_Clobber/mozilla/xpcom/threads/plevent.c, line 1415] nsAppShellService::Run [d:/BUILDS/tinderbox/Mozilla1.7/WINNT_5.0_Clobber/mozilla/xpfe/appshell/src/nsAppShellService.cpp, line 524] main1 [d:/BUILDS/tinderbox/Mozilla1.7/WINNT_5.0_Clobber/mozilla/xpfe/bootstrap/nsAppRunner.cpp, line 1313] main [d:/BUILDS/tinderbox/Mozilla1.7/WINNT_5.0_Clobber/mozilla/xpfe/bootstrap/nsAppRunner.cpp, line 1783] WinMain [d:/BUILDS/tinderbox/Mozilla1.7/WINNT_5.0_Clobber/mozilla/xpfe/bootstrap/nsAppRunner.cpp, line 1809] WinMainCRTStartup() KERNEL32.DLL + 0x11af6 (0x7c581af6)
Updated•20 years ago
|
Assignee: general → darin
Severity: normal → critical
Status: UNCONFIRMED → NEW
Component: Browser-General → Networking
Ever confirmed: true
Keywords: crash
QA Contact: general → benc
Assignee | ||
Comment 7•20 years ago
|
||
I have seen this stack trace before. I think timeless has seen it too.
Status: NEW → ASSIGNED
Summary: Crashes while using browser interface to read my "netscape.net" email → [crash @nsInputStreamPump::OnStateStop] Crashes while using browser interface to read my "netscape.net" email
Target Milestone: --- → mozilla1.8alpha
Assignee | ||
Updated•20 years ago
|
Flags: blocking1.7?
Assignee | ||
Comment 8•20 years ago
|
||
Since the last address on the call stack is bogus (0x03168217), and the source line corresponds to: mAsyncStream->Close(); I suspect that mAsyncStream is pointing to a bad address. It seems the object has already been destroyed. A simple NULL check probably wouldn't help here.
yeah, that looks familiar, but i haven't seen it w/in the past week.
Summary: [crash @nsInputStreamPump::OnStateStop] Crashes while using browser interface to read my "netscape.net" email → crash [@ nsInputStreamPump::OnStateStop] Crashes while using browser interface to read my "netscape.net" email
Reporter | ||
Comment 10•20 years ago
|
||
TB40057H Should I continue to submit Talkback IDs?
Reporter | ||
Comment 11•20 years ago
|
||
TB41043G
Reporter | ||
Comment 12•20 years ago
|
||
TB44245Z
Reporter | ||
Comment 13•20 years ago
|
||
TB41144X TB43812X TB44609W
Comment 14•20 years ago
|
||
One TB ID is enough if we get a stack trace and we got a stack trace with comment #6. Please stop posting TB ID's unless the developer needs more.
Reporter | ||
Comment 15•20 years ago
|
||
Ok - I did ask, though (in #10). One thing that I thought that I'd mention. I don't know if it makes any difference, but I have the same problem on my WinXP machine at home (the talkback ids in #13 are from that machine).
Comment 16•20 years ago
|
||
Darin: There are a few crashes in Talkback data with nsHttpChannel::OnStopRequest as the stack signature and pretty much the same stack as this bug. Let me know if it's the same crash so we can add that stack signature to the summary for tracking (or if it's not the same, I can log a new bug). Thanks. Here is one of the incidents I'm referring to: http://talkback-public.mozilla.org/talkback/fastfind.jsp?search=2&type=iid&id=46933
Assignee | ||
Comment 17•20 years ago
|
||
jay: yes, i suspect that is a duplicate crash report.
Updated•20 years ago
|
Flags: blocking1.7? → blocking1.7+
Comment 18•20 years ago
|
||
jay, can you see if you can figure out if any of the recent mozilla releases are in worst shape that 1.4 based releases on netscape.net web mail?
Comment 19•20 years ago
|
||
I don't see any webmail related crashes in old 1.4 Talkback data, although there were a few crashes in nsHttpChannel::OnStopRequest for users doing other things. There aren't many of these crashes in recent Mozilla 1.7 rc2 data. It looks like most of the recent webmail crashes are from the same user (the reporter here). So I wonder if it's a particular email message that is causing this crash? Donald: Are you crashing randomly or when reading certain emails? Are they in plaintext or html?
Comment 20•20 years ago
|
||
ok, renominate if anyone comes up with something that gives us more to go on for 1.7
Flags: blocking1.7+ → blocking1.7-
Reporter | ||
Comment 21•20 years ago
|
||
I haven't noticed any particular pattern - other than it was always and only on the one site.
Comment 22•20 years ago
|
||
this happened to me with firefox 0.9 and 0.9.1 two times in the last few days at the same site: http://derstandard.at - an important news site in austria (and only on this one site). there have been issues with this site before, but never crashes. i never experienced this crash with FF 0.8 or older. the first talkback ID is 198730 the second one is not processed yet i tried everything i could think of to reproduce it but did not succeed.
Assignee | ||
Updated•20 years ago
|
Target Milestone: mozilla1.8alpha1 → mozilla1.8beta
Assignee | ||
Comment 23•20 years ago
|
||
can anyone reproduce this crash using firefox 1.0 or mozilla 1.7.5?
Assignee | ||
Comment 24•19 years ago
|
||
talkback indicates that this crash is present in firefox 1.0. it may have been fixed on the trunk, but keeping open just in case.
Priority: -- → P1
Target Milestone: mozilla1.8beta1 → mozilla1.8beta2
Assignee | ||
Updated•19 years ago
|
Target Milestone: mozilla1.8beta2 → mozilla1.8beta5
Assignee | ||
Updated•19 years ago
|
Flags: blocking1.8rc1?
Comment 25•19 years ago
|
||
not showing up in the early branch talkback data at all.
Flags: blocking1.8rc1? → blocking1.8rc1-
Assignee | ||
Comment 26•19 years ago
|
||
marking WORKSFORME based on talkback data.
Status: ASSIGNED → RESOLVED
Closed: 19 years ago
Resolution: --- → WORKSFORME
Updated•13 years ago
|
Crash Signature: [@ nsInputStreamPump::OnStateStop]
You need to log in
before you can comment on or make changes to this bug.
Description
•