245178 - Firefox will not recognize Acrobat Reader as already installed in Apps.

Status: RESOLVED DUPLICATE of bug 225574

(Firefox :: File Handling, defect)

Description

[Jonathan Limpert]

User-Agent:       Mozilla/5.0 (000000000; 0; 000 000 00 0 000000; 00000; 000000) 00000000000000 00000000000
Build Identifier: Firefox v 0.8

When attempting to download any pdf file, error says unable to open because
helper application not installed. If choose "Save file to disk," error persists.
Acrobat Reader 6 is in my Apps folder and is usable. If in the Firefox dialog
box i try to manually indicate its path, i can get all the way to the app
itself, only to find that it is greyed out (cannot be selected). Since pdfs are
universal, this is a significant problem. I love this browser! Great work!!

Reproducible: Always
Steps to Reproduce:
1. select to download any pdf file from a web site
2. download occurs immediately followed by
3. error message saying the helper app cannot be found
4. Go to firefox>Preferences>Download manager
5. select .pdf files and choose change option
6. choose open with and try to select the exact path to Acrobat reader. Cannot
select the app itself!
7. Only viable option is to choose "Save to disk" for all pdfs

Actual Results:  
as above...error

Expected Results:  
It should use the installed Acrobat Reader in my Applications folder to open the
downloaded file.

Comment 1

[Greg K.]

Jonathan, have you run Acrobat Reader 6 manually yet?

Are you running a private Firefox build? Does this also happen using official
m.o nightly bits? How about using a new Firefox user profile?

Comment 2

[riscky]

Jonathan,

For steps 4-7 see bug 225574.

For steps 1-3 it seems that Firefox does have problems handing files off to
other programs... at times... I think this can best be seen if one removes WMP
plug-in and manually edits mimeType.rdf to hand wmv files off to VLC.

Thru some trial and error I found that if you set the system default for pdf's
to Acrobat (then logout login) and have Acrobat running when you download a pdf
sometimes it does open with Acrobat, it is hard to tell how the system will do
post processing at time.

Comment 3

[HARUNAGA Hirotoshi]

Steps 1-3 are WFM with Firefox 0.9 on Mac 10.3.4.
When opening unknown file type, "What should Firefox do with this file?"
dialog opens.
If I select "Open with default" or "Save to disk" and check "Do this
automatically...", the setting is added to Preferences->Downloads and
it works (when Acrobat is default).
Remaining issue is a dup of bug 225574.

Comment 4

[riscky]

Lets dup it then :)

*** This bug has been marked as a duplicate of 225574 ***