Closed Bug 252187 Opened 21 years ago Closed 17 years ago

crashes in MSVCRT.DLL while closing the Browser window

Categories

(SeaMonkey :: General, defect)

Product:
SeaMonkey
Component:
General
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: Nico.Dummer, Unassigned)

Details

(Keywords: crash)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a2) Gecko/20040714 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a2) Gecko/20040714 Several Times a Day Mozilla is randomly crashing in msvcrt.dll while the last open Browser window is getting closed, this is the only Bug in Mozilla i am hitting for the past few months. It is getting annoing. This happened with the msvcrt.dll from XP SP1 and from SP2 RCX, this is *not* an old one. BTW: Talkback does not react because the crash occurs while it is in the dll so it is possible that an unknown amount of other People is probably silently hitting this Problem too, without getting to the Developers attention. I am using german Windows XP SP2 Pre on a Dual AMD AthlonMP, Mozilla Quickstart is enabled and the Version of msvcrt.dll is 7.0.2600.2149 (xpsp_sp2_rc2.040610-1520) i do not know reliably if this is Bug is related to one of the other filed open msvcrt.dll Bugs, that is why i opened this one. Reproducible: Couldn't Reproduce Steps to Reproduce: 1. Close the last remeaining Browser window 2. 3. Actual Results: Sometimes the Windows shows that Mozilla crashed in msvcrt.dll Expected Results: The Browser should have closed without a crash. This is the relevant Information from C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Microsoft\Dr Watson\Ddrwtsn32.log: Anwendungsausnahme aufgetreten: Anwendung: C:\PROGRA~1\mozilla.org\Mozilla\Mozilla.exe (pid=3484) Wann: 19.07.2004 @ 23:04:56.484 Ausnahmenummer: c0000005 (Zugriffsverletzung) *----> Systeminformationen <----* Prozessoranzahl: 2 Prozessortyp: x86 Family 6 Model 10 Stepping 0 Windows-Version: 5.1 Aktuelles Build: 2600 Service Pack: 2 Aktueller Typ: Multiprocessor Free *----> Modulliste <----* (0000000000400000 - 000000000041c000: C:\PROGRA~1\mozilla.org\Mozilla\Mozilla.exe (000000004ceb0000 - 000000004cfb2000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2149_x-ww_a84b1f06\comctl32.dll (0000000060ed0000 - 0000000060ef8000: C:\PROGRA~1\mozilla.org\Mozilla\nspr4.dll (0000000060fa0000 - 0000000060fa7000: C:\PROGRA~1\mozilla.org\Mozilla\plc4.dll (0000000060fb0000 - 0000000060fb6000: C:\PROGRA~1\mozilla.org\Mozilla\plds4.dll (0000000061070000 - 00000000610d1000: C:\Programme\Gemeinsame Dateien\mozilla.org\GRE\1.8a2_2004071408\xpcom.dll (0000000071a00000 - 0000000071a08000: C:\WINDOWS\system32\WS2HELP.dll (0000000071a10000 - 0000000071a27000: C:\WINDOWS\system32\WS2_32.dll (0000000071a30000 - 0000000071a3a000: C:\WINDOWS\system32\WSOCK32.dll (0000000076b20000 - 0000000076b42000: C:\WINDOWS\system32\Apphelp.dll (0000000077180000 - 000000007799e000: C:\WINDOWS\system32\SHELL32.dll (00000000779a0000 - 0000000077add000: C:\WINDOWS\system32\ole32.dll (0000000077bd0000 - 0000000077bd8000: C:\WINDOWS\system32\VERSION.dll (0000000077be0000 - 0000000077c38000: C:\WINDOWS\system32\msvcrt.dll (0000000077c90000 - 0000000077d3a000: C:\WINDOWS\system32\ADVAPI32.dll (0000000077d40000 - 0000000077dd1000: C:\WINDOWS\system32\USER32.dll (0000000077de0000 - 0000000077e73000: C:\WINDOWS\system32\RPCRT4.dll (0000000077e80000 - 0000000077ec5000: C:\WINDOWS\system32\GDI32.dll (0000000077f70000 - 0000000077fe6000: C:\WINDOWS\system32\SHLWAPI.dll (000000007c800000 - 000000007c904000: C:\WINDOWS\system32\kernel32.dll (000000007c910000 - 000000007c9c5000: C:\WINDOWS\system32\ntdll.dll *----> Statusabbild für Threadkennung 0xdac <----* eax=00003d3d ebx=3d3d3d3d ecx=00000000 edx=00000000 esi=00000000 edi=00416de8 eip=77c17696 esp=0012fe90 ebp=00416c58 iopl=0 nv up ei pl nz na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202 *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\msvcrt.dll - Funktion: msvcrt!strchr 77c1767f 84c9 test cl,cl 77c17681 7451 jz msvcrt!strchr+0x74 (77c176d4) 77c17683 f7c203000000 test edx,0x3 77c17689 75ed jnz msvcrt!strchr+0x18 (77c17678) 77c1768b 0bd8 or ebx,eax 77c1768d 57 push edi 77c1768e 8bc3 mov eax,ebx 77c17690 c1e310 shl ebx,0x10 77c17693 56 push esi 77c17694 0bd8 or ebx,eax FEHLER ->77c17696 8b0a mov ecx,[edx] ds:0023:00000000=???????? 77c17698 bffffefe7e mov edi,0x7efefeff 77c1769d 8bc1 mov eax,ecx 77c1769f 8bf7 mov esi,edi 77c176a1 33cb xor ecx,ebx 77c176a3 03f0 add esi,eax 77c176a5 03f9 add edi,ecx 77c176a7 83f1ff xor ecx,0xffffffff 77c176aa 83f0ff xor eax,0xffffffff 77c176ad 33cf xor ecx,edi 77c176af 33c6 xor eax,esi *----> Stack Back Trace <----* WARNING: Stack unwind information not available. Following frames may be wrong. ChildEBP RetAddr Args to Child 00416c58 00000078 61072e90 610734f6 61094107 msvcrt!strchr+0x36 *----> Raw Stack Dump <----* 000000000012fe90 00 00 00 00 e8 6d 41 00 - 05 40 00 80 8c b2 ed 60 .....mA..@.....` 000000000012fea0 00 00 00 00 3d 00 00 00 - a5 35 27 00 4b dd 40 00 ....=....5'.K.@. 000000000012feb0 00 00 00 00 00 00 00 00 - 00 00 00 80 c9 db 40 00 ..............@. 000000000012fec0 00 00 00 00 2c 1a c3 77 - f8 fe 12 00 00 00 00 00 ....,..w........ 000000000012fed0 00 00 00 00 e0 6c 41 00 - e8 6d 41 00 69 dd 40 00 .....lA..mA.i.@. 000000000012fee0 e0 6c 41 00 00 00 00 00 - 2c 1a c3 77 00 00 00 00 .lA.....,..w.... 000000000012fef0 60 2f 27 00 60 2f 27 00 - 14 ff 12 00 d2 18 40 00 `/'.`/'.......@. 000000000012ff00 00 00 00 00 2c 1a c3 77 - 7a 9d c0 77 00 00 00 00 ....,..wz..w.... 000000000012ff10 c0 ff 12 00 c0 ff 12 00 - c0 2d 40 00 02 00 00 00 .........-@..... 000000000012ff20 60 2f 27 00 3c 23 15 00 - c0 e5 40 00 00 00 40 00 `/'.<#....@...@. 000000000012ff30 00 00 00 00 3c 23 15 00 - 01 00 00 00 00 00 00 00 ....<#.......... 000000000012ff40 00 00 00 00 00 a0 fd 7f - 05 00 00 c0 3c 23 15 00 ............<#.. 000000000012ff50 60 2f 27 00 00 00 00 00 - 80 69 67 ff 18 33 27 00 `/'......ig..3'. 000000000012ff60 02 00 00 00 44 00 00 00 - d0 3a 15 00 40 31 15 00 ....D....:..@1.. 000000000012ff70 98 3a 15 00 00 00 00 00 - 00 00 00 00 00 00 00 00 .:.............. 000000000012ff80 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 000000000012ff90 01 00 00 00 01 00 00 00 - 00 00 00 00 ff ff ff ff ................ 000000000012ffa0 ff ff ff ff ff ff ff ff - 3c ff 12 00 b4 fa 12 00 ........<....... 000000000012ffb0 e0 ff 12 00 66 e6 40 00 - 88 f8 40 00 00 00 00 00 ....f.@...@..... 000000000012ffc0 f0 ff 12 00 4d 77 81 7c - 00 00 00 00 00 00 00 00 ....Mw.|........
Nico: Could you provide TalkBack incident ID?
Keywords: crash
Summary: crashes in MSVCRT.DLL while closing the Browswer window → crashes in MSVCRT.DLL while closing the Browser window
(In reply to comment #1) > Nico: Could you provide TalkBack incident ID? I can not tell you because like i wrote before Talkback does not record this crash. Talkback came up 1 Time in the past Months to record some other Mozilla crash (not related to this bug) so Talkback works in general on my System. And i already posted all crashinformation i had.
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20040910 I can confirm this bug, I'm on Windows XP SP2. The crash is randomly, and does occur sometimes on all machines I use. It crashes on the exact same instruction as reported by Nico: (77C47696 mov ecx,dword ptr [edx]) I can't provide a Talkback ID but the following stack trace from Visual Studio may help you: Module Address --------------------- msvcrt.dll 77c47696 nspr4.dll 60f68f58 mozilla.exe 0040d4b9 mozilla.exe 0040d337 mozilla.exe 0040d4d7 mozilla.exe 004018b0 msvcrt.dll 77c39d7a mozilla.exe 00402d2e mozilla.exe 0040dd2e kernel32.dll 7c816d4f kernel32.dll 7c8399f3 Registers are as follows: EAX = 00003D3D EBX = 3D3D3D3D ECX = 0012FEAC EDX = 00000000 ESI = 00273C7D EDI = 00414E88 EIP = 77C47696 ESP = 0012FE94 EBP = 00414CF8 EFL = 00000202 OV = 0 UP = 0 EI = 1 PL = 0 ZR = 0 AC = 0 PE = 0 CY = 0 Greets, Ingo
Product: Browser → Seamonkey
*** This bug has been confirmed by popular vote. ***
Status: UNCONFIRMED → NEW
Ever confirmed: true
I am experiencing this very same error at the same instruction: FAULT ->77c47696 8b0a mov ecx,[edx] ds:0023:00000000=???????? I'm on WinXP SP2, but running Mozilla 1.7.3: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20040910 No TalkBack data. I can't find a way to reliably reproduce the error, but it has happened several times.
Forgot to add that I experience this crash not only when the last browser window is closed (as Nico reported), but if Mail & Newsgroups is the last window open, it causes the same crash as well when closed. This crash can occur even if the browser proper is never opened during a particular session (I have Quick Launch enabled), only the Mail & Newsgroups window.
closing WFM. If you see with current version please reopen with talkback id.
Status: NEW → RESOLVED
Closed: 17 years ago
Resolution: --- → WORKSFORME
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