Unable to download bank statements from NatWest, browser just refreshes instead of downloading OFX.

RESOLVED WORKSFORME

Status

SeaMonkey
General
RESOLVED WORKSFORME
14 years ago
12 years ago

People

(Reporter: James Barratt, Unassigned)

Tracking

Trunk
x86
Windows XP

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040707 Firefox/0.9.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040707 Firefox/0.9.2

When signing into the NatWest online banking system, all works fine. But if you
click to download statements (in a OFX format, i think) into MS Money the
browser just refreshes to the login page instead of asking what to do with the
files or starting Money. Downloading statements works OK with IE so its not a
site problem

Reproducible: Always
Steps to Reproduce:
1.visit www.nwolb.com
2.login
3.download statement in MS Money format

Actual Results:  
Broswer just loads the login page again, so it just logs you out.

Expected Results:  
Ask what to do with the file, or ask "do you want to start money?"
Product: Browser → Seamonkey

Comment 1

12 years ago
Hi,

Natwest has recently redeveloped their online banking site. Can you see if this
is still an issue?
No response from the reporter for more than 3 months.  I am going to mark this
WFM.

James, if this is still a Problem with a latest Nightly (don`t have a NatWest Account for reproducing), than feel free to reopen
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → WORKSFORME
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