252900 - Mozilla.exe repeatedly hogs CPU time to 98% for a second at a time

Status: RESOLVED EXPIRED

(SeaMonkey :: Installer, defect)

Description

[Ted Krasnicki]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.1) Gecko/20040707
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.1) Gecko/20040707

Installed 1.71 over previous 1.61.  Computer stopped responding for a few
seconds every time I would scroll email body text, scroll page on browser, or
change tabs on browser. Similar effects ocurred on OpenOffice 1.52 while 1.71
was running. 

Task manager showed Mozilla.exe hogging CPU time to 98% during slowdown

Found solution:  Uninstall 1.71 and re-install it. (Possibly some DLLs were not
updated during 1.71 initial install)

Reproducible: Always
Steps to Reproduce:
1.
2.
3.




Computer: 2.5ghz AMD, 500mb RAM, 25 gb left on HD
I remember the solution to this problem from a similar incident about 2 years
ago with Mozilla.exe

Comment 1

[Ted Krasnicki]

The problem re-appeared soon after the re-install.  Mozilla 1.7.2 was also
installed, with the same problem occuring.  The problem has been isolated to the
following conditions:
The problem begins only when a webpage that contains a Java app loads.  For
instance, a radar view of percipitation at www.intellicast.com starts a Java app
running, and that is when the problem begins. 
The problem is that every 12 seconds, the CPU usage by Mozilla.exe jumps to 100%
for about 1 second each time.  Even if a different Web page is subsequenly
accessed, the problem persists.  The only way to stop this problem is to exit
Mozilla, and restart it. I have installed the latest Java runtime, with no luck.   
  Interestingly, Firefox does not exhibit this problem (but I need mail/browser
integration).

Comment 2

[Alexander Opitz]

@reporter 
Can you update your java version to latest one (uninstall existing, install 
latest 1.4.x or 1.5.x) and update to 1.7.6. 
 
And then report if the problem is gone or still exists. 

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.