254076 - Printing some web pages causes printer to stall

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[John Strube]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7) Gecko/20040707 Firefox/0.9.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7) Gecko/20040707 Firefox/0.9.2

Atemps to print some web pages results in the printer stalling. The print que
will not clear. OS=Windows 2000 Printer is HPK80xi. Smae paages print without
trouble in Mozilla 1.7.1 (Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US;
rv:1.7.1) Gecko/20040707)

Reproducible: Always
Steps to Reproduce:
1.Goe to web site
2.Attmept to print
3.

Actual Results:  
Printer Stalls. Must re-boot to clear

Expected Results:  
Print page

Comment 1

[Don Harshman]

I'm having the same problem.  I have Win2K SP4+patches.  I have D-Link 704UP
Router with Print Spooler, latest firmware version.  I have HP Laserjet 1012 for
network printer.  Web pages print consistently with IE, but Firefox 0.9.1 and
now 1.0 will hang in the W2K queue.  If I reboot the Router the print job starts
up immediately.

Comment 2

[John Strube]

Well, things have gotten worse. Attempts to print in Firefox 0.9.3 and  PR 1 now
result in a hard re-boot of the system. I originall reported this in early
versions of Firefox but it seemed to resolve including printer stalls. This is
not good!

Comment 3

[gheris]

I am having the same problems, I have no problem printing with IE, with Firefox
1.0, it takes 1/2 hour to print one page, including test pages. I have a HP
1100C printer, I am running XP

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.